Opsgenie

I don't see any option via the UI or API to have a Slack channel created automatically when an incident is created. Surprised this functionally doesn't exist, or does it and it's not documented?

• Question
• cloud
• opsgenie

We have used OpsGenie for a couple of years on a very limited basis.  Mostly individual groups using it for their own things without a lot of centralized standards.  We're now expanding the...

• Question
• cloud
• opsgenie

Hey everyone! I'm trying to pull some metrics from OpsGenie on the amount of incidents we had in a given time period and how many pages were sent out to teams in the same time period.   I can...

• Question
• cloud
• opsgenie

Dear all, I was wondering if there is an automatic method to close an incident when all of its alerts are closed, currently I am doing this "by hand" meaning that through the API, when an alert is b...

• Question
• alert
• api
• automation
• close
• cloud
• +3 more tags...

When we open an incident in JSM, the system is creating an alert in OpsGenie using the integration between JSM and OpsGenie. Is it possible to to automatically acknowledge the alert in OpsGenie when...

• Question
• opsgenie

Hello,    I'm wondering is there a way to get the URL link to view a specific team to find out who's on call? If you aren't a member of that team, when you click on the team, it opens on...

• Question
• opsgenie

Like many others, we use SSO to login to Atlassian. Are there any alternatives for an OpsGenie to JIRA integration that does not make use of an API token associated with a JIRA user account? This see...

• Question
• api
• jira
• opsgenie
• token

I've configured Azure Resource Health integration, and noticed that alerts are not closed automatically even though they have Resolved activityLog status. I looked at the Advanced configuration of t...

• Question
• cloud
• opsgenie

Many of our services share the same stakeholders.  When an incident impacts multiple services, it will send multiple emails for each communication.  To work around this, I can only add one ...

• Question
• incident
• opsgenie

Hello Community, I've got an integration that successfully creates an Opsgenie alert when the webhook is invoked based on JQL (project = ITAL  issuetype = alert     priority = hi...

• Question
• cloud
• comment
• integration
• jira-service-management
• opsgenie

It is possible to convert string to a number using the string processing methods for OpsGenie? Convert an alert fields to number and increase by 1? (message.toNumber(alertfields.substring(3,4)...

• Question
• cloud
• opsgenie

Trying to use Opsgenie's 'Custom Value to Opsgenie priority' option with value P{{severity.substring(2,3)}} to mapping the severity field received from the Azure Common alert schema without succ...

• Question
• azure
• cloud
• opsgenie

When a comment is added to the issue in JIRA Service Management, it is reflecting in Opsgenie. However, when the comment/notes added in Opsgenie, it is not reflecting on the issue in JIRA Service Man...

• Question
• cloud
• opsgenie

How can I link  Service Management or Work Management Jira tickets to a postmortem in Opsgenie. I only have the option to link tickets from software projects. Is there a way to enable it or crea...

• Question
• cloud
• opsgenie
• post-mortem

We have set-up the integration between JSM and OpsGenie. A new ticket in JSM creates an alert in OpsGenie. Can we distinguish between "Service Request" and "Incident" in JSM so only "incident" will ...

• Question
• opsgenie

At our company we do not want Opsgenie users to create alerts manually since all alerts will come from external monitoring systems.  Is there a way we can disable the blue button "Create alert" ...

• Question
• alert
• opsgenie

I am using Kapacitor to generate alerts based on thresholds.  Usually Kapacitor will call the API to close an alert when the threshold is no longer breached, alerts are closed by the {{alias}} f...

• Question
• cloud
• opsgenie

We are looking to integrate opsgenie with some of our equipment that can send out sms alerts. Can opsgenie receive these alerts in the same fashion as you receive an incoming call integration?

• Question
• cloud
• opsgenie

We cancelled Opsgenie from our account verastar.atlassian.net and now I can't login to add Jira software

• Question
• cloud
• jira-cloud
• opsgenie

I got a new Iphone but cannot log in

• Question
• cloud
• opsgenie

I have 30-40 unverified users, and delete one by one a very long time...

• Question
• opsgenie

Are there any docs on how to create scripts for OEC and how to use them?  I have the OEC service running on a local server.  How do I use OEC? Thanks, AG

• Question
• cloud
• opsgenie

Hello,     Are any of the OpsGenie pricing tiers providing a "Sandbox" environment so we can test our integrations with external alert tools (e.g. Prometheus, Splunk) test/dev environments?

• Question
• opsgenie
• sandbox

Can you link multiple Opsgenie alerts to a single alert?

• Question
• cloud
• opsgenie

I am trying to check if the API works. curl -X GET "https://api.opsgenie.com/v2/alerts/requests/40dd7940-a388-482a-bc06-1a792bf785a4-1627953015805" -H "Authorization: GenieKey ***dd***-766e-4209-***...

• Question
• opsgenie