Let's be honest, these days where every company is powered by data, keeping track of who’s who in your organization is more important than ever, especially if you’re using powerful tools like Jira an...

• App Central
• active-directory
• azure-ad
• cloud
• customer-support
• google-workspace
• +9 more tags...

We’re excited to launch a much requested Customer Service feature in Jira Service Management: Products and entitlements. This feature is designed to help you tailor support experiences to the specifi...

• Jira Service Management
• customer-service-management
• customer-success
• customer-support
• jira-service-desk-cloud
• jira-service-management
• +1 more tag...

Earlier this year we released Rich Customer Context, the first of our new customer service management features for Jira Service Management. Customers and organizations now have their own profile page...

• Jira Service Management
• customer-support
• itsm
• jira-service-desk-cloud
• jira-service-management
• jira-service-management-cloud