Community resources
Community resources
Community resources
- Community
- Tag: duplicate
Tag: "duplicate"
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Many Jira users, especially those whose work is connected to Service Desk, have the same problem – a huge amount of duplicate issues. It’s a common thing when a client always has the same issue all o...
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...se the company-managed project as well as team-managed) A list of fields added to the request form (at least summary, description) The Resolution field added to the edit screen New link type: duplicate...
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...f commenting on the existing ticket, a new ticket was created. Details Jira ingests emails in five stages, during which problems like a duplicate ticket from an email can occur: (1) Sending t...
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...eginning. Customer requests come in, you answer or solve them. But over time, your service desk is getting more and more polluted. Duplicates are becoming more common as multiple tickets on the same t...
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