Currently, we have an add-on called Herzum that allows us to have multiple approvers for a Jira issue before it can be closed. We use this to approve changes made to our infrastructure or a...
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Hi guys, While logged off; if a customer clicks approve button from an herzum approval email, approval page (jira…/secure/hapactionapprovecomment.jspa?.....) opens. However, while logged in; f...
Very new to JIRA Service desk and setting it all up. I am looking at having a process where a request is placed by a user -> an email is sent off for approval from theiur manager (AD fi...
We recently installed the Herzum Approval plug-in (1.0.2-GA-6.0-6.2) in our instance of JIRA. Now, when a user navigates to the Issue Search Screen, a red box appears stating that an error has o...
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