Tag: "msp"

If you’re a Managed Service Provider (MSP) or work with one, you know that supporting clients is more than just answering tickets. It’s about maintaining strong, real-time communication between m...

• App Central
• Article
• exalate
• jira-cloud
• msp
• servicenow
• sync

How MSPs Can Turn Integrations Into Opportunities Over the years, I've spoken with MSPs and MSSPs and discovered that one of the biggest challenges is managing multiple client environments. T...

• App Central
• Article
• exalate
• integration
• jira
• msp

I work closely with a lot of MSPs and MSSPs (managed security service providers), and one common pain point I often come across is that they usually struggle with staying aligned with their end c...

• App Central
• Discussion
• exalate
• integration
• msp
• servicenow
• sync

In an MSP enviroment with hundreds if not thousands of end-users from differnt clients it can be hard to confirm that you are speaking to the actual customer.  And becasue we are tighting our s...

• JSM News & Discussions
• Discussion
• 2-factor-authentication
• jira-service-management
• msp
• security
• verify

Hello Fellow Atlassians! Is there a group for MSP's to meet up and compare notes on how we are using the Atlassian Suite of Applications with our variety of cleintele. I feel like Jira Service M...

• Welcome Center
• Discussion
• helpdesk
• jira-service-management
• managed-service
• msp
• servicedesk