...nly the agent that raised the request can see it in their customer requests page ( URL = /servicedesk/customer/user/request). Is this possible? Many thanks

• Question
• request
• servicedesk
• visibility

Hello Fellow Atlassians! Is there a group for MSP's to meet up and compare notes on how we are using the Atlassian Suite of Applications with our variety of cleintele. I feel like Jira Service Ma...

• Welcome Center
• Question
• helpdesk
• jira-service-management
• managed-service
• msp
• servicedesk

Hello, My team and I operate a JIRA Service Desk page where our customers can complete forms to create support tickets. Presently, I am seeking a method to populate a form via the JIRA Service Desk...

• Jira
• Question
• cloud
• jira
• jira-cloud
• jiraservicedesk
• servicedesk
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