Atlassian Automation

While raising a ticket via form , i want users to link another ticket from the from interface. is there a way to do it?

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• automation

Update: December 1, 2023 Since rolling this out, a few of you have reported some edge-case scenarios that we hadn't previously known about, especially around team-managed projects. Because these ...

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• automation
• cloud

Hello ... looking to see if its possible. Have user select a choice from a list presented when creating a story e.g. Select A Select B Select C Depending on the selection ... the corresponding...

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• automation

Greetings, community!   It appears I can no longer create suggestions via the system dashboard, so I'll try this forum.  (Aside: in case you are interested, this path no longer works: sys...

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• automation

Hello Community,   I have an Issue where I need to fetch the CC- and TO- Participants on a new E-Mail-Ticket. They are supposed to get copied into a new custom Field "CCParticipants". Through...

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• automation

trying to create manual trigger with dropdown field. I'm assuming that the user will need  to select 1 of 3 choices. My goal is to have the select trigger another rule. Why am I getting the err...

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• automation

We have set up a new project/workflow, at each status, I have automated subtasks to be created. The number of subtasks varies depending on the Status, anywhere from 1 to 12 of them. There is a field ...

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• automation

I have a use case if the assignee is updated. It will update a custom field to a specific value.  However, the automation that I have created does not fail or update the value.    ...

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• automation

Hi, I want to add a Confluence Page link to my Jira ticket automatically based on a custom field value, for example we have a field called Type and it has a value "Activity", when ever the user sele...

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• automation

The main objective is that I want to sum points for tickets in an epic, and assign that to the epic Story Points field. However, my project uses components to separate tickets by platform… I want to...

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• automation

on smart values documentation page Jira smart values - development | Cloud automation Cloud | Atlassian Support :  {{build.refs}} returns the refs of the build, e.g. [feature/ISS...

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• automation

Here's the situation:  I have spaces migrated from Confluence Server to Cloud using migration assistant. In a space I have some restricted pages. I gave my account all space permissions for ...

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We work with subtasks and our manualy rule is, that when the first person is assigned to a subtask then this person has to set the issue status to "In Progress". How can I do that automaticly? Ther...

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• automation

i am trying to basically take an output from a power automate email - that creates an issue and inputs the template into the description of the jira issue.  im then trying to use a smart valu...

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• automation

  Can anyone help me understand why the second condition is failing when it's basically written the same as my first condition?   

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• automation

Hello All, I have a main project board (HMA) with over 300 tickets encompassing many topics and is our communication source with another company. Everything has a due date, so what I have done was c...

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• automation

Hi Community. Is there any way to iterate over all the issues in Jira, and then extract the Project Lead(s) for the individual issue - but only get/notify the Project Lead once per project? Examp...

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• automation
• jira-server

For process specific stories, using Epics with template stories is a great approach. How can such Epics be cloned along with the stories? 

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• automation

I have set up an automation in JIRA that works as follows: WHEN: Issue transitions from (in progress, resolved, reopened and/or opened) to (closed). IF: Issue type is one of (task, sub-task, story...

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• automation

We use an automation to move issues from a state "ToBeReleased" to done once the fixVersion of the ticket is released. That so far is all straight forward, now I wanted to extend that functionality f...

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• automation

We have a cloud instance of Jira Service Management. We are using automation to post a web request to a 3rd party software when tickets are created and edited. Our 3rd party software needs to know th...

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• automation

Hi, We have some licenses in our asset database with an expiration date (ID 98). I would like to receive a Jira service desk ticket 14 days before the expiration date How can I turn th...

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• automation

• Article

我的需求是在问题创建后的2分钟后发送Webhook请求。正常的设置步骤如下，但由于当前jira未实现“Delay”延迟条件，请问在不进行二次开发的前提下，有什么办法可以达到这个效果吗？ 预期设置步骤： 1. 登录到Jira。 2. 在项目菜单中，选择 "设置"（Settings）。 3. 在项目设置页面，找到并选择 "自动化"（Automation）。 4. 在自动化页面，点击 "创建...

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• automation

I am trying to set up an automation to sum all of the stories, tasks, subtasks ect.. story points to automatically set the EPICS story points. 

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• automation