Okay here is a big ask everyone. What I am looking to complete is the following: Either I script this myself which is possible (More work more hours) OR does anyone know this solution? I ...
Hello, need some help with my below automation rule. This is working fine when a new comment is added to the Jira issue however if the comment gets edited then no email is triggered. What changes I n...
I am creating a new Jira issue based information from the "Vulnerability Found" security trigger in Jira via Automation. I have all of the need information in the {{vulnerability}} object, but ...
I'm writing a global automation that sends email when an issue is deployed. Issue Trigger: Deployment Successful Action: Send email What I'm struggling with is the email distribution. We res...
Hi everybody, Do you know why we cannot mention Jira user in Asset Object activity comment?
Hello Every one, hope you doing well, we start a projet with JSM for our enterprise and we need to create a rule who say to notify us when one ticket is create more than 30 days and don't have a rapp...
I have an automation that creates a new/child ticket based on a status transition. I'd like to concatenate a hardcoded string and the triggering case summary field together. However, the options avai...
Hi Team, I have created an automation to assign the due dates to an issue automatically based on the priority once an issue is created. But now I am looking a way to automate th...
...ptions for conditions & actions. I wanted to: 1. Make a REST call to get all project versions 2. Loop through the response and If {{webhookResponse.body.released}} is true but {{w...
Hello Everyone ! After more than a year using JIRA for our Delivery we would like to improve our Workflow by adding new status. On of this status is "Cancel". this is the rule I would like ...
Hi How does one add automation to sync all worklogs from child tasks to their parent Epic in a project (or multiple projects using the same automation)? Eg. Epic ABC-1 has child tasks ABC-2, ABC-3 ...
Trying this automation to link a created issue to an other it's key is in a custom field 'tested issue filled when creating issue but it doesn't work :Error linking issues : Issue does not...
Hi All, I am trying to create an automation to roll up Last Sprint End date to the Epic as End Date and Sum of child story points. In Automation Log the rule runs without errors, however no change i...
Hi there, Hope everyone reading is having a blast. I have been searching high and low to try see if this has been done before. Bit of background I previously used to use fr...
Hi, May I ask for your help on how to use automation rule when change request is routed back to created after declining of approvers then I want the form to resubmit by the user then after resubmit ...
Hi, I explain my use case, I want to manage a risk table with customfield Impact & customfield probability, these fields are select list single value Then when a user select values in I...
Hello, I'd like to know how to add more projects to be involved in an automation I'm creating. "Only issues from the above projects will be considered. You can change this restriction in the 'Rule ...
I need help setting up an integration between Jira Service Manager and Jira Software. I would like to know how I can automate status updates in Jira Service Manager according to the workflow whe...
When a version status is Done and set the release date.
I have setup an automation in which where the comment starts with "UPDATE:" it should populate another field with the comment value. This seems to work when the comment is just one line of text, onc...
I am working out the Rest API integration with our company's Freshservice cloud. I am able to create a Jira issue from Freshservice in Jira software (Cloud) and send updates in both directions. ...
Hello, Is there an option to automatically assign a label to the pull request when it is created? Example: I have a ticket(Jiras' issue) with "Priority: Medium". I start working on the ti...
Hi, I have a variable {{X}} with a list of strings. Given a smart value {{Y}} (string), I need to find whether there is a matching value in the list X AND its position. I know how to iterate X and...
How to set the service limit
How to set the limits
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