Atlassian Guard

For existing space unable to add permissions based on group

• Question
• atlassian-guard
• cloud

HI everyone,    I am an Org and Site Admin within Jira / Confluence and I want to revoke the org and site admin permission of another useraccount.  How can I do this?  &...

• Question
• atlassian-guard
• cloud

I have users with two different email  test.tester@***.au - Normal login through password test.tester@***.io - Atlassian Access I wanted to merge the external email (test.tester@***.com...

• Question
• cloud
• identity-manager
• jira-service-management-cloud
• jira-software-cloud

...onfiguration.  In the Identity provider Entity ID field, enter the IdP Entity ID from JumpCloud. In the Identity provider SSO URL field, enter the IDP URL from JumpCloud. In the Public x509 c...

• Question
• atlassian-guard
• cloud
• jumpcloud
• saml
• scim
• +1 more tag...

Intergrating keycloak with atlassian cloud using System for Cross-domain Identity Management(SCIM) is something that has been on my table for some good time and I would wish to execute now. Am not so...

• Question
• cloud
• identity-manager

Hi!   I'm currently working on deleting/deactivating users using API. business domain: sampletest.com sample scenario: email sample: name.last@sampletest.com created this sample user in po...

• Question
• atlassian-guard
• cloud

We have 16,000+ users in Atlassian Access, but only 3400~ in Atlassian Confluence.  I can make a list of the difference, to identify the ones that never use Confluence.  Is there a way to b...

• Question
• atlassian-guard
• cloud

Hi, since we can now claim selective accounts and not the entire domain (5k users) i tried to claim only our local affected users (400) to use them with jira, but i cannot proceed to use manag...

• Question
• atlassian-guard
• cloud
• identity-manager

I am not receiving the verification link to my email address. I have checked my spam folder but the link is nowhere to be found. Can someone help me resolve this issue?

• Question
• atlassian-guard
• cloud

Hi All! Before my org switched to SSO, I configured my Atlassian accout to use 2fa. Now that my org switched to SSO, logging in with the SSO works well, but I still receive Atlassian's 2fa reques...

• Question
• 2-factor-authentication
• atlassian-guard
• cloud
• sso

Hi, I have removed and re-added a user in Opsgenie, but the account still shows as FirstLast. However, the email address appears correct. Is there a bug, has it been cached or any other setting I h...

• Question
• data-center

Hi Atlassian is it possible to get some support regarding verification email is being bounced/ suppressed. I suspect the issue is: 550: 550 Invalid recipient ...@... (#5.1.1) As per this simi...

• Question
• atlassian-guard
• cloud

Hello Beacon Community! For our early access, alpha partners, who have been using Beacon for some time, we want to invite you to participate in one-on-one research interviews.  What’s involv...

• Article

We have set up an attribute mapping in azure between the AD attribute "extensionAttribute7" (where the users email address can be found) and AtlassianCloud attribute mails[type eq "work"].value. Is ...

• Question
• active-directory
• atlassian-guard
• azure
• cloud
• sync

As of today, Beacon is now in beta! 🎉 We’re so excited to enter this new chapter of Beacon with you & your teams—and to build an even better Beacon with your insight. For new Beacon customer...

• Article

My organization disactivated my account and after reactivation I don't receive any email from atlassian. This include email validation. The email is philippe.audetfortin@actualisation.com and we...

• Question
• atlassian-guard
• cloud

Hello everyone, I'm trying to understand potential charges for using Atlassian Access. I'm looking to switch to Jira Service Management as our tool of choice for Service Requests, Incident Managemen...

• Question
• atlassian-guard
• cloud

Hi y'all! We wanted you to be the first to know some exciting news: Beacon is moving to beta starting on February 1st. 🎉 That means more features, new detections, and more improvements coming for ...

• Article

We have a local account in Atlassian cloud that has the same information as the SSO account coming from the identity provider. As a result, the user is being asked to grant permissions after logging ...

• Question
• bitbucket
• bitbucket-cloud
• bitbucket-server
• cloud
• identity-manager
• +2 more tags...

We have users accessing the  free Trello.com using OKTA. Atlassian is charging us for using Access. Today the authentication policy can be differentiated by accounts. We want to bypass SSO auth...

• Question
• cloud
• identity-manager

Currently looking at Okta for User provisioning. Wasn't able to clearly find something in the documentation if deleting a user in Okta will also delete the same user in Atlassian, or will their profi...

• Question
• cloud
• identity-manager

I'm creating issue via API call in Jira Service Management which works fine. Now I want to add the organization on moment of creation, but can not get this working. I figured out that customfield_10...

• Question
• cloud
• new-to-jsm

I want to subscribe atlassian access so my end-users and agents can have SSO and login with windows account. As per my understanding, end users are free and agents are paid (jira service management/...

• Question
• atlassian-guard
• cloud
• trello

Hello,   I've been trying for several days to receive my verification email so I can use the Jira application, but no sucess.   I'm using a corporate email and I've done everything that...

• Question
• atlassian-guard
• cloud

Hello Keep getting error:  Hmm... We're having trouble logging you in. We're having trouble logging you in. There seems to be an issue with your identity provider. Wait a few moments, then t...

• Question
• cloud
• identity-manager