Atlassian Guard

I can't login, its my own fault, I screwed up SAML.    There doesn't seem to be a way to recover the account, and because I can't log in I can't file any support tickets. Kind of ridiculo...

• Question
• atlassian-guard
• cloud

Hi, I have a similar problem, how can I raise a new ticket? Do all request need to be in the public forum?

• Question

After enabling User Provisioning with my gsuite domain, the Users in gsuite are being synced and appear in the admin page in the Directory tab BUT the groups in gsuite are not being synced and are no...

• Question
• atlassian-guard
• g-suite
• group
• user-management

Users exist in both the "Users" tab and "Managed Accounts" tab of admin.atlassian.com. In the "Users" tab if I select a user I can see their "Nickname" field and when I hover over it, there is a too...

• Question
• cloud
• identity-manager
• user-management

Hi community, We are using SAML federation to log into atlassian. We messed up the setup on our end and now we need to re-configure. Problem: we can not even contact support because that requires ...

• Question
• atlassian-guard
• cloud

Hi I have same issue. So, What I have to do ?

• Question

I need to enroll for the Managing Jira Projects course but I'm unable to do this - I've logged a support ticket and no one has gotten back to me. https://enable.atlassian.com/student/activity/817174...

• Question
• atlassian-guard
• cloud
• university

Does the Google Sync also sync all the user information like title?

• Question
• cloud
• identity-manager
• jira-service-management
• jira-service-management-cloud

Is it possible to create a jira cloud login and assign multiple organisations to the login OR do we have to create multiple jira logins - 1 for each organisation? Context: I am trying to create a j...

• Question
• atlassian-guard
• cloud

What do we do if we only have the one person assigned the Org & Site Admin role and they have left the company? No one else has this role to be able to see the settings in the screenshot steps pr...

• Question

I'm preparing Shibboleth IdP v 4.1.2 for operation as single sign on server, with Google Secure LDAP as identity catalogue. How do I make it working using certficates. Exemplary config or manual is ...

• Question
• atlassian-guard
• cloud

Hello folks, I'm wondering if there's a way to fetch all user accounts (managed and external) for a specific site via the REST API with at least their Atlassian userIDs and email addresses? Atlassi...

• Question
• cloud
• identity-manager

Hi, I'm trying to transfer the products of an organization to another one but I am getting an error instead. (shown in screenshot below)

• Question

In our company we are using the API script in getting information about one user. For getting the account user id we are trying to get the lost of users from the organisation. Everything worked fine ...

• Question
• atlassian-guard
• cloud

Hi, Want to know if someone was successful in excluding Atlassian Access from Azure AD MFA applications.  Please share your thoughts and experience.  Cheers

• Question
• atlassian-guard
• cloud

Hi, After integrating Atlassian Access with Azure AD, we want to enable Azure AD MFA. Is it supported?  Thank you

• Question
• atlassian-guard
• cloud

In GWorkspace it is possible to add external users to Google groups. After test migration, the user is part of the users list in Atlassian Cloud but unfortunately not part of the group, which is syn...

• Question
• atlassian-guard
• cloud
• g-suite

Bulk editing is performed partially. It is necessary to transition the status of 1000+ issues from "Released" to "Closed" and add resolution "Released". The process bulk edit occurs without errors....

• Question
• atlassian-guard
• bulk-edit
• cloud

We have signed up for Atlassian Access trial ending in about 10 days from now. We had successfully set up SAML/SSO a few weeks ago for evaluation purposes and it had been working fine. Today, we wan...

• Question
• cloud
• identity-manager

Hello folks, I'm trying to figure out how to check for user-level API keys and i'm not finding the ability to request this data in bulk (I need to do this prior to deactivating a bunch of accounts i...

• Question
• atlassian-guard
• cloud

Hi there, Does user / group sync feature of Atlassian Access through OKTA require user provisioning functionality / lifecycle management OR can we somehow sync the user group membership info as...

• Question
• atlassian-guard
• cloud
• okta
• saml
• scim
• +1 more tag...

I am attempting to retrieve org level audit logs for my org and it 401s. The user I am using has Org and Site admin access and can see the logs in the UI. However the API yields a 401. How do I prope...

• Question
• atlassian-guard
• cloud

Hi,  I recently got a company email:  I'm not getting any verification codes/links so that I can sign in to Jira or Bitbucket.   Kind Regards. Bruno

• Question
• atlassian-guard
• cloud

Hi Team,   in our company we are maintaining separately the  two bitbucket accounts user management  and JIRA,confluence,opsgeni and  usermanagemnt, seperately  so if we p...

• Question
• atlassian-guard
• cloud

Hi all, I would like to start a discussion about Atlassian Access and surprises it brings to our customer usecases. I have some feedback from our solution architects here and I want to compare it wit...

• Question
• atlassian-guard
• cloud