Opsgenie

Hello all, I want to extract specific information from the Resources array in AWS Security Hub findings and use this information to create more detailed alerts in Opsgenie. I want to include detail...

• Question
• opsgenie

Hi all, I'm working on an OpsGenie implementation with ServiceNow, and realized that the documentation for setting up the integration (https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-w...

• Question
• cloud
• opsgenie

Hi everyone, I have the following question: - trying to integrate OpsGenie with Gitlab and while I can receive alerts from Gitlab (for example, notification about merge request), but I can't automat...

• Question
• cloud
• opsgenie

Hello everyone,    Recently I faced a problem with notifications in Slack. I have an AWS SNS topic which fetches alerts from alertmanager, and this couple works well because I can get an ...

• Question
• aws
• opsgenie
• slack

...bsp;       },                     "returnData": true                 }     &n...

• Question
• event
• opsgenie

ho can i add the attachment part of the description , i know it is appended but it not convenient to see it in the ticket, specially the app, that why i am trying to add it part of the desc...

• Question
• cloud
• opsgenie

Hello Atlassian Gurus, Ops genie is heavily relying on the Services Object Schema in Assets. Services schema is somewhat limited in its content, and we require some additional flexibility in the en...

• Question
• automation
• opsgenie

Hello,   I'm having trouble to manage tags for the alert. Let's say the Googlestackdriver integration creates an alert with the following tags: "location:us-east1-a" (with "location:{{_paylo...

• Question
• cloud
• opsgenie

Hello, How can I modify the alerts' priorities to reflect the ones of tickets coming from Jira Legacy? As of now, all alerts that are opened have the default P3 priority regardless of the priority a...

• Question
• cloud
• opsgenie

HI Team,   We have created and integrated Opsgenie with Azure Alerts and is working fine . Now , we need to know what is the lifecycle of generated Alert in Opsgenie or it will be auto closed ...

• Question
• opsgenie

When using the Opsgenie debug logs, you can narrow down your results to specific events by searching for particular phrases and keywords. Below are some examples. You will need to copy the entir...

• Article
• opsgenie

Hi Folks, Greetings of the day. We are facing challenges with Opsgenie Integration: Webhook alerts not creating any incident on Statuspage. We've successfully established a Webhook integration bet...

• Question
• opsgenie
• statuspage
• webhook

  We've successfully established a webhook integration between our vendor, Poly's, status page and Opsgenie. This integration enables us to receive alerts from Poly's status page directly into ...

• Question
• atlassian-guard
• atlassian-marketplace
• atlassian-sdk
• atlassian-support
• community
• +5 more tags...

Hello team, We are using Opsgenie to get alerts from the vendor's poly Status page ( Poly Cloud Services Status (plcm.vc) ) , to receive alerts we have used webhook integration with poly s...

• Question
• opsgenie
• statuspage

We have a free account with four users.  We have a single team and a single routing rule. That rule says IF for any received alert THEN route to On-call Schedule ELSE route alerts to Escalation ...

• Question
• opsgenie

Hi I have a Jira Service Management with Premium plan which includes Opsgenie fetaures. So it is not a standalone Opsgenie. I would like to set up the integration for Incoming calls but I have some ...

• Question
• opsgenie

I am working on a project which requires getting on-call data from multiple teams in Opsgenia to be written into an Excel file I have managed to get the name day date and team name however I can't se...

• Question
• cloud
• opsgenie
• rest-api

How we can integrate opsgenie with MS MyAccess? We desires integrate MS MyAccess with opsgenie to users can request access for use opsgenie throught MS MyAccess.   Is there any doc about it? T...

• Question
• opsgenie
• permission
• sso

In my company, we have integrate opsgenie with Azure AD to authenticate users with SSO, but, we have intentions that users authenticate and receive permissions(roles) in opsgenie automatically, its i...

• Question
• azure
• cloud
• integration
• opsgenie
• sso

This article aims to gather and provide a summary of the activity logs of the alerts created via the Incoming Call Routing integration in different scenarios.   High level summary If th...

• Article
• call
• integration
• opsgenie

When looking at Incoming Call Routing > Incoming Call Usage per User, why don't Incoming Calls and Total Calls match? What is the difference between the two?

• Question
• cloud
• opsgenie

Almost all of our incident responses require multiple users to share their screens at the same time. While the OpsGenie Conference Bridge is a great tool to keep all of the incident information in on...

• Question
• opsgenie

Hi all  New OpsGenie user here - still get up to speed with everything. Ive tried searching but its not helped me in my quest so far. Is it possible to configure some sort of alert message de...

• Question
• opsgenie

What is the retention time for alerts in Opsgenie and can it be configured?

• Question
• cloud
• opsgenie

The Opsgenie debug logs can be extremely useful when Opsgenie isn't working the way you expect. The debug logs can tell/show you: Why an alert wasn't created Why an alert wasn't closed or ack...

• Article
• opsgenie