Opsgenie

Dear Opsgenie/Atlassian Community, I am new here in the community, we are looking to explore Opsgenie's SMS alert feature, the project I am working on is to have an SMS alert sent when there's an In...

• Question
• cloud
• opsgenie
• servicenow

I have setup a few on call rotations but now I am looking to create a bi-weekly schedule but the rotation options seem limited to either, dsily, weekly and custom. But it does not allow me to skip a ...

• Question
• cloud
• opsgenie

I was getting alerts from prometheus on Opsgenie but from 10 to 15 days I was not getting any alerts on Opsgenie.

• Question
• integration
• opsgenie
• prometheus

Hello, At my workplace, we've been using the legacy Jira Service desk integrations with OpsGenie. We were very excited to see the improvements in the integration capabilities but ultimately, we need...

• Question
• cloud
• opsgenie

Hello, I have setup alerts that work from Zendesk to Opsgenie and from Opsegenie to Zendesk. I am now trying to setup incidents. This works from Opsegenie to Zendesk but not from Zendesk to Opsegeni...

• Question
• cloud
• opsgenie

I have alerts with the "_" character in the description.  But these are not matching when I query something of this form: description:*AAAA_BBBB_FAILURE* If I use any section it will match but...

• Question
• opsgenie

I'm trying to close an alert using the API based on its alias. The alert looks like this: I'm trying to close it by sending a POST request to `https://api.opsgenie.com/v2/alerts/test-lu...

• Question
• cloud
• opsgenie

When using the Log API to download log files, a link is generated. We need to have that link defined in our corporate proxy allowances. The links we're getting now start with https://rps-bucket-prod...

• Question
• cloud
• log
• opsgenie

Hi. Hi. We don't know why Opsgenie integration was enabled. The people working in our instance don't like the notifications from Opsgenie and I have got the order of disabling the integration of O...

• Question
• opsgenie

Hi, I'm trying to enable visibility for the Opsgenie alerts to everyone  through prometheusRule with no success. The alerts are sent normally, responders are receiving, but if someone for other...

• Question
• opsgenie

I have Alerts in Azure Application Insights that are fired if exception count > 0 and then the message is sent to OpsGenie via webhook. The integration works great, but I need to include more info...

• Question
• azure
• insight
• opsgenie

Hi. I have Opgenie integration with Slack and I need to give the ability to add comments only to the alert but all other actions like Acknowledge, Unacknowledged, Close, and est... needed to be disab...

• Question
• opsgenie

Hi all, I am trying to create an alert via the API. But I run into some problem using the POST. Before this, using GET with list alerts is working fine.  As you can see in the screenshot I am u...

• Question
• opsgenie

I'd like to send notifications to wecom using webhook while alerts are created or updated. However, the JSON payload received by wecom robot should be in a format like the below. So if there is a way...

• Question
• opsgenie

My impact detection value is presented in a -0H 7M 2S value where some incidents are not. Does anyone know why this would happen?

• Question
• opsgenie

Hi All, I am receiving an alert from AWS that goes into the message field in OpsGenie and looks like the below: {"version":"0","id":"random_string","detail-type":"Alarm State","time":"2020-02-09T17...

• Question
• aws
• opsgenie
• parse
• regex
• string

Why we are not able to add stakeholder in Opsgenie even though we have premium JSM license and user is already having a JSM account ?     

• Question
• opsgenie

I am not able to add stakeholders. We have a premium subscription JSM. We need to add a team or DL so that notification can be sent to all the stakeholders not one single person. 

• Question
• opsgenie

I need to automate alert matrix severity checks like P1, and P2 from Opsgenie to  Atlassian confluence Page. Like I have created dummy rows and columns on the confluence page and I need the dire...

• Question
• opsgenie
• cloud

Documentation about Azure Integration is deprecated, for example there is Azure OMS integration, but the OMS portal was removed from the Azure last year. When and how it will be updated?

• Question
• azure
• opsgenie

Hi, is it necessary to create an integration for each team to receive new relic alerts in opsgenie?

• Question
• integration
• newrelic
• opsgenie

I provide out of hours on-call support for two different organizations, each with their own Atlassian accounts. I have therefore two Opsgenie accounts but need to receive alerts from both of these ac...

• Question
• opsgenie

Currently the app has default reports.   I would like to manage the filters to create reports for different levels for example one for management that shares data on the worst case scenarios a...

• Question
• opsgenie

I would like to pull all my business metrics together into one place and part of that is how the support function is operating. These metrics are available on the OpsGenie Analytics tab but I want ac...

• Question
• opsgenie

I am following up an an alert that was missed. As far as I can tell the notification went out, however when I checked the logs an odd line is coming up. Pretty much what does this alert mean? Rule[...

• Question
• opsgenie