Opsgenie

For example, I want to send a message to Slack when an incident is created. I know the integrations and actions are based on alerts, not incidents. So I was thinking to set up a Webhook outgoing int...

• Question
• incident
• opsgenie

I have opened a ticket on this, but I thought I would ask the community as well.  I am trying to set up creating a Zendesk ticket from an alert when the user selects the action named "ZenDesk" ...

• Question
• cloud
• opsgenie

Hi, everyone. I`m building an app, and I need to create Incident via Opsgenie API.  Unfortunately, I can`t find any solution how to link existing Alert with the new Incident created via API....

• Question
• cloud
• opsgenie

I am looking to setup Opsgenie services and have a general question. If an organization has multiple Products, call them A, B, and C. If each of these products is comprised of many engineering compon...

• Question
• opsgenie

Hi I was trying to assign an alert to the user, but not able to get the option for assignment. I am referring to the following link.  link Thanks.

• Question
• assign
• cloud
• opsgenie

Our IT security team is mandating all outbound connections through our proxy servers should be authenticated (BasicAuth or NTLM). I'm not seeing anything in the OEC setup docs about adding this authe...

• Question
• cloud
• opsgenie

When starting process it immediately fails Out.log has INFO[2022-02-02T20:16:57.9148359+01:00] OEC version is 1.1.3 INFO[2022-02-02T20:16:57.915836+01:00] OE...

• Question
• opsgenie

I want to create an incident via the API inside my app and then create a Slack chat channel for the incident via the API. How can I do this? I was thinking of making a request in the internal opsgen...

• Question
• cloud
• opsgenie
• slack

Hi, I have Opsgenie for my company but I noticed that I have two accounts: one that is 'personal' and one related to my company. I have not set this up this way myself it is just how I see it. The ...

• Question
• cloud
• login
• opsgenie

We've just merged a couple of incident handling teams as a result of restructuring. I've managed to move integrations into a single team, but I can't find a way of moving services between teams. Is t...

• Question
• opsgenie

I'm trying to create some basic automation flows using the REST API, more specifically I'm trying to create actions/task on a Confuence page and assign them to the user that is currently on watch for...

• Question
• cloud
• opsgenie

Hi all, in our service we'are using Incident rules to reduce alert noise. Our configuration includes some Alert Policies when a new alert is received; these policies can change the name (message) an...

• Question
• cloud
• opsgenie

Is there a way to modify the fields in the Incidents? For example, I'd like to pull the Tags from a drop-down list. I'd also like to embed a link to a document describing best practices for incident...

• Question
• opsgenie

Hi,  I'm jira administrator. I see that opsgenie is connected to our jira but no alert is configured (I think my predecessor tested opsgenie at some point)   Recently we changed ...

• Question
• opsgenie

Hi, I am getting error "Team API Keys are not authorized to perform this action." when trying to fetch user information from my team (https://api.opsgenie.com/v2/users/). I am admin of the team, b...

• Question
• cloud
• opsgenie

start intself i have installed 8.20.5 version after that due to difficult interface i have installed 7.10.1. but even i have uninstalled im not able to use the 7.10.1 version. 

• Question
• opsgenie

Hi, we are using zabbix to feed our Opsgenie, using Atlassian made plugin send2opsgenie. All works well as expected. But on some alerts in zabbix i do have a tags, which i need to get in alerts too. ...

• Question
• opsgenie

Hi guys, I am just migrating from Pagerduty to Opsgenie and I am wondering if there is a smartwatch app for Opsgenie. As I am not using an iPhone, I need an app for WearOS for best.  In our ni...

• Question
• opsgenie

I am trying to integrate several alerting systems into Opsgenie and they all have their own priority level and multiple variations of the alerts. To save some space in the alerts and keep management ...

• Question
• email
• opsgenie
• priority

I am using Alert API to fetch information about Opsgenie alerts. I am unable to find how to get the link to a given Alert. For example: https://nasdaq-meli.app.opsgenie.com/alert/detail/d50...

• Question
• cloud
• opsgenie

Configured Azure SSO Identity Provider,  SSO works from PC browser, but when we try to use the IOS/Android App, it tries to open the app in MS Edge?   How do you bypass this?

• Question
• cloud
• opsgenie

Hi everyone, I am trying to get alertmanager to forward alerts to opsgenie. I have had a look at https://prometheus.io/docs/alerting/latest/configuration/#opsgenie-receiver-%3Copsgenie_config%3E - ...

• Question
• opsgenie

For example: Immediately for on-call users in the schedule If P1, next on-call user in the schedule if not acknowledged in 5 minutes If P2 , next on-call user in the schedule if not acknowledged ...

• Question
• opsgenie

Good morning, I'm starting to use opsgenie and I would like to know if someone can explain to me how to configure the heartbeats since it has become a bit complicated and in the same way seeing tutor...

• Question
• opsgenie

We currently have OpsGenie standalone and Jira Service Management Premium (we got this especially for the unlimited automation rule executions)  Documentation, I can find, tells me that we can ...

• Question
• cloud
• jira-service-management
• opsgenie
• premium