Opsgenie

Hi there, so this describes a tiny bug I found. 1) create a new team, remove routing rules, escalation policies and on-call schedules 2) create an on-call schedule "2021" 3) create a rotation "de...

• Question
• bug
• opsgenie

Hello, when an Alert is created in Opsgenie, I've set up the integration to create a Jira Service Management Issue. However, I'm having trouble populating an Issue's custom field named Category. I'v...

• Question
• cloud
• opsgenie

1. We are using opsgenie jira software integration to auomatically create jira tickets from critical alerts in opsginie. Now what we would like to have is, the link of the jira ticket automatically c...

• Question
• cloud
• jira
• opsgenie

How to get message on my mobile phone when a someone raised a ticket on helpdesk?

• Question
• jira-service-desk
• opsgenie

Hello all, I'm trying to setup a MW via Rest API https://docs.opsgenie.com/docs/maintenance-api My problem is that I have no idea were to find the Policy ID. I've tried to look in Global Polic...

• Question
• cloud
• opsgenie
• rest-api

Hi, Is there any way to integrate OpsGenie with Nagios to notify different teams based on the alert triggered.  I'm not sure if generating two individual API Keys for Nagios integration would ...

• Question
• nagios
• opsgenie

Hi all I have gone through this https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-salesforce-service-cloud/ for an SFDC integration. For the point stating "When the case's st...

• Question
• integration
• opsgenie
• salesforce

Hi, I have set up an Azure Integration so that All Monitor Alerts are sent to OpsGenie.   How do I change the Alert Message based on the alert? Currently, all azure alerts say the followi...

• Question
• azure
• opsgenie

Dear all, we are evaluating the integration with opsgenie and dynatrace. So far all is working ok but we have a question based on the Dynatrace Webhook v2 integration. Does that integration is bid...

• Question
• dynatrace
• opsgenie

Hi, I'm setting up multiple teams in Opsgenie (DevTeam1, DevTeam2, ...). Within a single team, they might have different slack integration to be able to send specific alerts to different Slack chann...

• Question
• opsgenie

We have a rotating weekly on-call schedule and a separate rotating weekend schedule in our IT team. I'm trying to find where I can edit the email that's sent that alerts that they're about to be on a...

• Question
• opsgenie

Hi  I am looking for the easiest way to configure Opsgenie to auto close an alert during working hours, but push an alert to the on call teams during out of hours please. At the moment we have...

• Question
• cloud
• opsgenie

I have an On-Call Schedule with three members.  I need to add a fourth member.  The only Edit function I'm happening across offers me name and time-zone fields.  I cannot locate docume...

• Question
• cloud
• opsgenie

I've integrated our Service Management instance with Opsgenie in an attempt to trigger alerts when issues are received after hours.  I was going to create a filter on "Created On" and match (reg...

• Question
• cloud
• opsgenie

Hi,   we would like to maintain our OpsGenie configuration using https://www.pulumi.com/docs/intro/cloud-providers/opsgenie/ ran from our Bitbucket pipelines. We would also like to avoid...

• Question
• opsgenie

Hi experts,   I'm trying to access the alertlist from Microfocus Service Manager. I'm using javascript to do that. Certificates and all the proxy stuff checks out by now but I'm still struglin...

• Question
• compression
• json
• opsgenie
• rest-api

We are using google chat and want to use it for notifications from opsgenie. the webhook format is not directly understood by google chat. is a integration on your roadmap?

• Question
• chat
• cloud
• google
• notification
• opsgenie

Have Zabbix v5.0 w/ OEC v1.1.4 ... the config.json only allows for a single api_Key, yet we need Zabbix to notify multiple different application teams.   I know that we can specify a respon...

• Question
• cloud
• opsgenie

Hello community,   We successfully integrated OpsGenie and VMware VCSA.   We have several alert definitions on vCenter like CPU usage, memory usage etc.   Memory alerts comin...

• Question
• cloud
• opsgenie
• vmware

Dear All,   We are trying to integrate ospgenie cloud version with PRTG on premise 13, we are not getting any error but when sensor is down in PRTG its not creating alerts in ospgenie, Any he...

• Question
• cloud
• opsgenie

We have five operational teams, each in a different state and in different time zones. I’m trying to set up Opsgenie so that notifications for P3, P4 and P5 messages aren’t created during night hour...

• Question
• opsgenie

Hello, We have a small team that needs to respond to issues. Instead of escalating up we need it to repeatedly send notifications until someone from the team acknowledges it. I tried researching how...

• Question
• opsgenie

Dear all, we have an integration to dynatrace in opsgenie. We notice a wierd scenario that we cannot explain. When Alert is coming from opsgenie, it is created correctly with status OPEN Then if ...

• Question
• opsgenie

So we had 2 alerts created for the same issue. These were triggered by the JSM integration for Jira update. The background on this issue is a bit chaotic so I'm not worried about this but it would b...

• Question
• opsgenie

Hi,  I made a rotation but then deleted it. It is still showing up in the final schedule and I cannot seem to get rid of it. Does anyone know how I can remove it?  

• Question
• opsgenie