Trying to do a very simple (I hope) thing here. We have NO monitoring capabilities at this point so I need a way for internal ‘users’ to report a major incident (basically when the site is unavailabl...

• Question
• jira-service-desk-cloud
• jira-service-management
• jira-software
• opsgenie

jira server shedule does not work ,and the mail can not send to issue creater , and mail server test weill   

• Question
• cloud
• opsgenie

Sometimes I do consulting with other companies and they use OpsGenie.  Is there a way that I can get both alerts with the mobile app?  There are 2 different email addresses and I do not wan...

• Question
• android
• cloud
• mobile
• opsgenie

I love the potential of leveraging Bitbucket repos to aide in Incident root cause analysis but it currently assumes the latest commits relate to a given deployment. This doesn't work for teams w...

• Question
• bitbucket-cloud
• jira-service-management
• opsgenie

Opsgenie can automate creating a Jira / Jira Service Management issue from an Opsgenie alert. Opsgenie can also map other actions taken on an alert to reflect on an issue.   But what if...

• Article
• cloud
• opsgenie

I would like to export my opgsgenie postmortems to a DC confluence instance. Is this possible or do i need to have a confluence cloud instance for this to work? From what i have read in the documenta...

• Question
• cloud
• opsgenie

I need to create alert in the Opsgenie when creating an incident in the Service Desk Management, how can I do this? I use cloud Service Managers Management

• Question
• opsgenie

...uot;ops_summary" . }}     opsgenie_configs:   - send_resolved: true     details: { '{{ template "ops_summary" . }}' }     responders:     - n...

• Question
• alert
• cloud
• opsgenie
• prometheus

Dear all, I have seen information of the new Alert platform Opsgenie which is part of the new Service Management module. I have breifly see description of Opsgenie and would like to get some confir...

• Question
• jira
• opsgenie

I have a scheduling situation that I can't find a clear answer for.  We have several teams, each with their own on-call schedule currently.  Some users are members of more than 1 team.&nbsp...

• Question
• cloud
• opsgenie

Hi, I have a question between icinga and opsgenie. I'm using binary icinga2opsgenie on my icinga integration. When I have a CRITICAL state, an alert is generated and sent on opsgenie -> All is o...

• Question
• cloud
• icinga
• opsgenie

I am unable to set up the Jira integration to Create tickets when I receive a alert come into OpsGenie from any of my connected sources. The alerts are created just fine but then no ticket is created...

• Question
• cloud
• opsgenie

Every time I open the Opsgenie App on Android it prompts me to override the Do Not Disturb settings. But the subsequent Android settings menu doesn't contain Opsgenie as an option! Strangely, this ...

• Question
• cloud
• opsgenie

Thought someone might want to see it so posting the thwack article I put together to be able to unmanage or mute a node from an alert. Enjoy!! OpsGenie-Solarwinds-OEC-Connector-Python-Updates-Unman-...

• Question
• opsgenie

Is there actual PDF documentation or just web pages? If there is documentation, where can I download it?

• Question
• cloud
• opsgenie

Community! I need your help to see if there is a way to fix the details of the alerts seen in MS Teams as they are wrapped in HTML code. Example: Freshdesk Case: https://URL/Case/9861 Description: ...

• Question
• cloud
• opsgenie

Hello, I changed my subscription plan and want to test when it goes into effect to make sure I still have the functionality I need. I see this message on my subscription page:   Your current ...

• Question
• cloud
• opsgenie

How to add 1 seat for OpsGenie over API? Now I adding here https://app.opsgenie.com/settings/billing/subscription over web, but I need over API

• Question
• billing
• opsgenie
• rest-api

Can you create a alert suppression for after hours? For example... alerts less than Critical from 1800 to 0900 weekdays would be suppressed until normal workday M-F 9-1800. Please advise and thank yo...

• Question
• cloud
• opsgenie

Atlassian Team -    I am trying to configure our JSM demo project to generate an Incident on the Opsgenie side when an Incident request comes into the JSM project. This seems like it s...

• Question
• cloud
• jira-service-management
• opsgenie

Is there a way to add a predefined tag to arbitrary alert with an action ?

• Question
• alert
• cloud
• opsgenie

Earlier in 2020 Apple relaxed the requirements for application developers to utilize Critical Alert Notifications in iOS. Since then other incident response platforms have added the ability to l...

• Question
• ios
• opsgenie

We’re proud to announce that our integration with Amazon DevOps Guru is now live. The Amazon and Opsgenie product teams have worked together to build a deep integration between Opsgenie and the new...

• Article
• opsgenie

Hi there, I have JSM > OpsG working fine.  For some reason, If I trigger an alert on OpsG, I get an email and SMS, but it fails to create a ticket on JSM. In the OpsG log, I can see the foll...

• Question
• opsgenie

We have multiple systems that send out "alerts" when there are failures (high CPU usage, hard drive running out of space, running out of memory, website down, application unhealthy, etc, etc). &nbsp...

• Question
• cloud
• opsgenie