I was pretty unnerved by the constant use of E-Mail 2FA in Atlassian Cloud products, so I activated 2FA OTP Codes to get rid of them.  To my surprise I do now have to input the OTP Code and STI...

• Atlassian Account
• Question
• 2fa
• account-identity
• e-mail
• otp

Hi there, I have an e-mail automation set up that sends a list of items out each week based on an issue filter.  Rather than just paste the raw filet into the body of the e-mail, i would like ...

• Jira
• Question
• cloud
• cloud-automation
• e-mail
• jira
• jira-cloud
• +1 more tag...

Hello Atlassian Community! I have a problem with incoming mails from customers. When they send an email on our helpdesk e-mail address, the issue is not created. In logs there is information: "Your...

• Jira Service Management
• Question
• cloud
• customer
• e-mail
• email
• jira-service-management
• +2 more tags...

Hello everyone, I'm in the process of building a rule, but I just can't get any further.... What I would like to achieve: When a new enquiry is received via email, a new process should be created. ...

• Jira Service Management
• Question
• cloud
• e-mail
• if
• if-then
• jira-automation
• +2 more tags...

In my project, I have some rules that are suposed to send me an e-mail when new tasks are created, and also when a certain movement is made on the board, but since June 24th I haven't recieved any e-...

• Jira
• Question
• automation
• cloud
• e-mail
• error
• issue
• +4 more tags...