Hey all, Is there any way of restricting a submitted ProForma form to only be visible within the issue to a specific team/agents within a Jira project? For context, the form we'll need to develop w...
I installed "Extension for Jira Service Desk" to create better request forms but when I go in the parameters of the project to do it, it doesn't appear. I checked everything and it is correctly inst...
Dear all I have a question and wanted to hear if any has a good idea or two for a solution. I have a Insight Custom Field which I want to use as trigger in Dynamic Forms. According to Deviniti Insi...
Hi, All plugin can be enabled or disabled but We have some problems with Jira Service Desk plugin in jira 8.5.1 We've download Jira Service Desk plugin but it cannot be enabled. In logs we get th...
Hi community, we got the "Extension for JIRA Service Desk" from Deviniti and created a "Bundled Field for Jira Service Desk". The field got some user defined sub-fields like it has to and those are ...
For a customer of ours, the Insight (Riada) and Extensions for Jira Service Desk add-ons are used. Now we want to show a custom field of type "Insight Object / s" on a request type, while limiting th...
Hi, I currently have 4.2.12 Server version for Extension for Jira Service Desk. I am planning on upgrading to their newest version, 6.6.0-J7. Will I lose any of my configuration...
Good day! We use JIRA 7.2.7 and service desk 3.2.7. If users simultaneously trying to load issue pages on customer portal, then only one (last one) will be loaded. For example, user_1 trying to lo...
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