Hello, I'm trying to setup an automation rule so that when a custom field UC Approved By (cf[12959]) is edited, if UC Approver (cf[12858] multi-user picker field) values equals UC Approved By ...
I connected the Atlassian MCP yesterday through Claude Code. It was working fine. Today it won't work at all. Claude Code shows I'm connected and authenticated, but when it makes calls it just hangs...
We have a case where a user sees the Status column blank for issues, while all teammates see the correct status value for the same issues. The Status column appears, but the cell is empty only for t...
how do i turn over all admin rights to another engineer in my department? i've always been a placeholder admin as i know little of Atlassian/Jira. i'm turning it over to an engineer who's...
I have created a new issue type to sit on the board for instructions. I figured a bug would be the right move but maybe not? I created one and it was on the board at first then disappeared. I am usin...
I'm working on a jira automation flow. every time a value is added to the client field for a ticket, i want the 'Total revenue" number field to update on the ticket adding that client's revenue amoun...
How could we utilize JIRA FORMS (Non JSM) and place them for utilization in a similar fashion to JSM portal selection. This should be an obvious next step so that the intake into the Jira projects is...
We cannot see our Jira account under bitbucket -> workspace settings -> JIRA Integration. We have already been using JIRA cloud account and have linked the bitbucket workspace with JIRA DVCS...
A global field context was changed overnight and that broke lots of filters, dashboards, probably automations, etc. I'm trying to discover who made the change so I can determine why thanks
Challenge: Looking for a way to show number of new issues vs done issues over a rolling 24hrs Goal: Simple method to gauge early risk when counts start going up instead of down. S...
I am currently trying to use the Jira REST API endpoint `/rest/dev-status/1.0/issue/detail` with OAuth authentication, but I am facing issues accessing it. Specifically: - The API call fails or ret...
Hi Team, We were able to use Jira cloud outlook addin recenly however for last few weeks we are unable to login. can you please tell us how to fix this? else can you suggest how to know who ...
Hi I am in the process of tidying up my notification schemes - some are associated with archived projects - I would like to remove these notification schemes from the archived projects because these...
Our company want to set up Jira. But someone created the organization info in the past, so we don't know who is the admin. So No one can control as a admin account. Can we set a new...
recipient_agent_named_id is null.
Hello Folks. I am currently working on a company-managed project. I have 6 boards in it representing 6 workstreams. These workstreams are created as a custom field named Team Filter. The Kanban Board...
Hi I'm working on a Jira workflow and need help setting up a validation rule for the transition to "Completed". We have a custom field called "Business Benefits" with dropdown ...
Developing python script to fetch JIRA logs to generate the timesheet 1. Wanted to fetch the custom field Start date cf[10015] but it is giving null jql = f''' assignee = {assign...
Business Benefits is a field with 5 check boxes. (one or more can be selected) - Every checkbox has an additional field that needs to be populating before task can be closed. - When testing...
Hello Community, I’ve noticed the following display issue between the mobile and browser versions and haven’t found any help on it yet. Problem: A user creates a comment in the mobile app: ...
We are unable to view the tickets associated with our Standard Product Sprint Board. We can open the Sprint and see the tickets for just a second but then, they dissapear and we get this message:&nbs...
i want to change the Hierarchy Configuration and make a new level befor epic
We enabled 2FA for our account. When I login on my work computer, I have no issues, because the QR comes up and I can scan with phone. The issue is when I try logging in from my iPhone. Wh...
I am attempting to use this new Publish a new page in Confluence automation. I have the connection setup and I have confirmed that I can create simple pages if the smart values are simple, like a web...
Is there a default group "DGG-OL-JIRA" that is shipped by ATLASSIAN when we take a subscription for the first time?