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Community resources
- Community
- Tag: jiraservicemanagement
Tag: "jiraservicemanagement"
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Hi Atlassian Community, XTIVIA is currently hiring a Jira Service Management Data Center Administrator to join our team in Washington, DC. This role supports our RightStar business unit and requir...
- Jobs & Careers
- Discussion
- hiring
- jira
- jira-role
- jiraservicemanagement
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We've reached the final chapter of our "Unified Workflow" series. Let's look at the incredible journey so far: Part 1: A feature request from our Premium customer was captured. Part 2: Th...
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Our "Unified Workflow" journey is almost complete. Let's see how far we've come: Part 1: A Premium customer's request was captured by an empowered Service Desk. Part 2: The Product team t...
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This is Part 3 of our "Unified Workflow" series. Let's recap: In Part 1, our Service Agent, Ann, captured a feature request from a Premium customer. In Part 2, our Product Owner, Paul, tu...
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Introduction Managing ISO 27001 compliance is no small task. Between policies, risks, incidents, supplier reviews, and audit evidence, it’s easy for things to become fragmented and overwhelming. Whe...
- Trust & Security
- Discussion
- atlassian
- compliance
- confluence
- grc
- isms
- +3 more tags...
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In our first article, we met Ann from the Service Desk. She received a feature request from a new Premium customer and instantly saw their importance thanks to our HubSpot integration. (If you missed...
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TL;DR Challenge: Service agents lack customer context (like VIP status or deal size) when triaging tickets. Solution: Display live HubSpot CRM data directly on the Jira ticket...
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i'm attempting to create an automation that would add a specific responder team to an alert if a specific note is added. or have an alert rule in the incoming call integration that would add t...
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Dear Community, let me give you some context: I've got customer who is using Jira and Confluence in Data Center hosted on their AWS. They have authorized company domain and run it with Atl...
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Hello Atlassian Community! As the Oktoberfest season rolls in with its vibrant festivities and frothy beers, we're thrilled to introduce our own brew for Apptoberfest – the Golive Jira App 🍺 ...
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