Tag: "portal-only"

While looking for the solution to this, I came across this thread and someone in the comments mentions that the API allows for granting access but not revoking. I can't find any evidence o...

• Jira Service Management
• Question
• api
• cloud
• customer
• jira-service-management
• jira-service-management-cloud
• +2 more tags...

I'm a little confused... I was under the impression there was a restriction where I would have to convert my portal-only customers' accounts to an Atlassian ID (still portal-only though with no licen...

• Jira Service Management
• Question
• confluence-cloud
• jira-service-desk
• portal-only

Hi Community, I have a scenario where jsd customer portal is not used by customers, however customers are "Portal customers only" , so no jsd accounts. Customer permission that is selected is "Anyon...

• Jira
• Question
• cloud
• customer
• jira
• jira-service-desk
• portal-only

Basically I am trying to remove a lot of users from my instance but I want to make them portal customers so they can still make a portal ticket. Or do I have the ability to make portal customers foer...

• Jira Service Management
• Question
• jira-cloud
• jira-service-desk
• portal-only

Hi,   Is there any possibility that I can enable G Suite login and authentication for SD portal customers? So SD customers can use their google accounts from our domain to login ?&nb...

• Jira Service Management
• Question
• jira-service-desk
• g-suite
• portal-only

Dear Community, When I am adding users to a certain client portal, I usually go to "Customers" and then simply add the e-mail addresses. I learned this is automatically crating a Portal Only a...

• Jira Service Management
• Question
• jira-service-desk
• password
• portal-only

I have a portal only customer who can't log in to JIRA Service Desk customer facing products, (knowledge base, customer portal) with his verified login and password. I've changed his password and tha...

• Jira
• Question
• jira-service-desk-cloud
• portal-only