Every unresolved incident quickly spirals into bigger problems, costing time and user trust. When small issues snowball, it leads to overwhelmed teams, lower morale, and frustrated users. With sm...

• App Central
• Article
• categorization
• extension
• help-desk
• itsm
• jira-service-desk
• +8 more tags...

If you’re a Jira admin, you know managing data compliance is challenging.  And here we are, wanting to help.  This is why, from now on, you can use Data Residency in the My Requests Ext...

• App Central
• Article
• compliance
• data-residency
• jira-service-desk-cloud
• jira-service-management
• jira-service-management-cloud
• +3 more tags...

Dealing with a flood of service requests can be a real headache. Fortunately, if you're using Jira Service Management, you've got some solid tools at your disposal to make life easier for both your t...

• App Central
• Article
• customer-portal
• customization
• request-management
• requests
• workflows