I am looking at our Help center portal, and under requests you can filter on open and closed but the results are very mixed. Occasionally getting closed entries in open and open tickets in closed. I...

• Jira Service Management
• Question
• data-center
• help-center
• jira-service-management
• jira-service-management-data-center
• requests

Creating a change request form in Jira shouldn’t be complicated. But when you don’t have a solid structure, requests get lost or bottleneck your workflows. Here’s a simple, actionable guide to b...

• App Central
• Article
• change-management
• itsm
• jira-service-management
• jira-service-management-cloud
• request-form
• +2 more tags...

I'm experiencing an issue with my API requests where I intermittently receive the following error message: "There was an error invoking the function - [object Object]." Context: I'm making requests...

• Atlassian Platform
• Question
• api
• forge
• react
• requests

Dealing with a flood of service requests can be a real headache. Fortunately, if you're using Jira Service Management, you've got some solid tools at your disposal to make life easier for both your t...

• App Central
• Article
• customer-portal
• customization
• request-management
• requests
• workflows

...s for another Product Tour and see what My Requests Extension for Jira Service Management can offer. Here's what you can expect: tips on how to use a wide range of systems and custom fields a...

• App Central
• Article
• cloud
• customer
• customer-portal
• customer-satisfaction
• jira-service-desk-cloud
• +5 more tags...

Hi there! Are you looking to streamline request management on your portal for your clients/users and the native solution is not enough? Well, please join another Product Tour and see what My Requests...

• App Central
• Discussion
• cloud
• customer
• customer-portal
• free
• jira-service-desk-cloud
• +4 more tags...