Community resources
Community resources
Community resources
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- Tag: route
Tag: "route"
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Please excuse me if this is supposed to be separate questions. They're all related and being new to the board, I'm not sure of the proper protocol. We are considering a Trello purchase. With a busin...
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When I defined a webhook the jenkins url test connection it self getting failed , earlier it was working fine...
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If I have the following team setup how can I set up to automatically route tickets to the correct team leads? Implementation USA - Bob(Team lead), Jay, Ashley MEXICO - Sara(Team lead), Kyle C...
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...ere, you can see that the first routing rule checks to see if the alert has Priority = P1. If it does, it routes it to the "Samir_Critical_Escalation". If it doesn't = P1, it goes on to check if the a...
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How can I setup Jira Service Desk (Server) to route emails to specific queues by things such as the senders email address? We have multiple systems that send emails automatically for notifications a...
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Here is business case which i need to set up All incidents for IT help should route IT help queue All incidents for HR help should route to People's Management queue. Set up following request t...
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Hi: We want to selectively route JIRA issues depending on the time of day. The application is a support group. Between the hours of 0800 and 1800, one group/person/role gets assigned issues t...
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Can JIRA be integrated with any other intelligent routing system to route tickets?
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Is a routing logic in built in JIRA, by which i can define some rules for routing an issue to a group/user instead of manually allocating
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