The user guide on how to set up KB integration is totally confusing when it comes to the step about setting up a user that is supposed to be used for the Confluence access from the Jira Service Desk ...

• Jira Service Management
• cloud
• confluence
• jira-service-desk
• jira-service-desk-cloud
• knowledge-base
• +1 more tag...

I'm using Jira Service Desk to intake information from customers and to guide them through an approval process based on their answers to questions on a request type. Part of the workflow is guiding c...

• Jira Service Management
• jira-service-desk
• calendar
• customer
• customer-portal
• google-calendar
• +6 more tags...

Hi,    What we are missing in JIRA is a REAL SelfService portal. So not a simple popup with "maybe you are looking for this" kind a stuff.  But one where you can help the customer fi...

• Jira Service Management
• customer-portal
• jira-service-desk
• self-service
• workflow

This page (https://trello.com/en-US/guide/team-administration) seems to indicate that if you have linked a Slack team you should be able to self-join a Trello team.  The section called "Be ...

• Trello
• self-service
• slack
• team
• trello