Atlassian Automation

Hello! I am not sure if this community is right place for my issue.  I am setting JIRA Project for my team and need help in setting Jira Automation. I want to make it put "Group_CC" automatica...

• Question
• automation
• jira

Hi there, I've been trying all kind og approached documented in the Atlassian community on how to sum up the story points, stored in a custom number field calles "Story point estimate" onto the pa...

• Question
• automation

Hi all, I've configured a JIRA automation rule to send a message to an AWS SNS topic when a new issue is created. When I create a new issue, I can see from the Audit logs that the message was sent,...

• Question
• automation
• cloud

Hi everyone, My team decided to use Capacity Planning in our Scrum process and I'm trying to figure out which Jira addons are recommended for this job, while also tracking the time spent on their w...

• Question
• app
• automation
• capacity
• jira
• jira-software
• +2 more tags...

I need to create the same ticket in multiple projects and I'd prefer not to create a discrete Create Issue action for each project. Ideally I could query on project details, something like: for eac...

• Question
• automation

Hello, We're trying to setup some automations with our service desk, and with that we're trying to send a web request. When sending this web request, we mainly get a 408 error (NoHttpResponseExcepti...

• Question
• automation

I have a branch on related issues in an automation rule and I want to find out the Link Type of the related issue but I can't figure out how to get it (the inward link text and the outward link text)...

• Question
• automation
• cloud
• issue-link
• jira
• link

Hello!    Would appreciate your assistance here. I have a workflow that based on a transition from a "Task" ticket - it creates a closed "Epic"    How can I then turn the trig...

• Question
• automation

We are playing around and configuring Entra link into Asset Mangaement for pulling user and groups objects. The import seems to just be a manual sync. Is there a way to automate the sync between En...

• Question
• automation

Hello, We'd like to know how many automations have been executed for a specific issue. The point would to be able to estimate an average automation for a specific type of issue in specific project ...

• Question
• automation
• jira-cloud

I have a set of automation rules that are applied to multiple similar projects. Whenever a new project of similar type is created, or one of the existing projects is archived, I'd like to apply or re...

• Question
• automation
• cloud
• jira

Could someone please help me with a Groovy script to calculate the age of an issue for a custom field using the JMCF functionality?  This is on Jira Server if that's important.   "today's...

• Question
• automation
• groovy

How can I automate sending the same message in Telegram channel every Monday. Already have integration with telegram. Also my message have to contain information from confluence, is that possible t...

• Question
• automation

Hello, I want to extract a user out of the issue description. The issue description might look like this: Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ...

• Question
• automation
• regex
• smart-value

Hi community, I have setup a scheduled automation to generate a list of all ON HOLD items and send an email notification with the list of issues. The only complexity in my case is that I want to ...

• Question
• automation
• addon-com.codebarrel.addons.automation
• cloud
• jira-software
• jira-software-cloud

Hello, I have an automation rule that searches outdated pages (for example that have not been edited in the past year) and requests the author via email to update their page. The problem is that an ...

• Question
• automation
• cql
• email
• notification

Hi, I am trying to set some Date field in JIRA via the automation during issue creation, but getting the following error message: Error Message: "Unknown fields set during create, they may be unav...

• Question
• automation
• cloud
• jira-software
• jira-software-cloud

Hello, I´m Trying to take the Date from the Field {{object.Letzte Vertragsverlaengerung}} (ex. 19.01.2024) and add the Number of Month from the Field {{object.Laufzeit}} (ex. 24) and push the Result...

• Question
• automation

Hi Team, I wanted to find out if it is possible to edit Atlas custom fields using automation for Jira. For example, if I enter a field in the epic screen of Jira work management and edit that value...

• Question
• atlas
• automation
• cloud

I would like to get a notification on Slack (channel) when an Insight is added to a discovery idea. So far, I could only get notification for create / update but not for an Insight.    If...

• Question
• automation
• insight
• integration
• slack

We need the possibility for users edit smartvalues in automation. Ist this possible? We are creating issues in a software projekt form our service management projct via automation. Mostly the descri...

• Question
• automation
• cloud

My Issue structure: Epic - Requirement (system requirement / user requirement) - Story I have rule, which summarize Story Estimation values (from story issues) to Epic (Estimate field) & th...

• Question
• automation

I have an automation that will create a 2/3 child ticket upon generating an issue. I would like to send an email once a certain child ticket status is changed to done.

• Question
• automation

Built-in Jira automation provides an easy-to-use “no-code” capability, requiring just a few clicks to set up an automation rule, undoubtedly earning its classification as “accessible and user-friendl...

• Article
• automation
• cloud

We have a request type where users can choose a variety of options. When they choose a certain option from a field and submit the request, we'd like automation to "Add Form" and "Make form external"....

• Question
• automation
• forms