Atlassian Automation

Hello Community!  👋 We are excited to introduce new automation templates for Jira! Our new templates are designed to make getting started with automation as easy and efficient as possib...

• Article
• automation
• jira-cloud

We have several teams all sharing the same project. Each team has its own board, with a custom filter to only surface tickets relevant to that team based on a component. I would like to create an ...

• Question
• automation
• component

Hi, I would like to set up an automation which generates a subtask. I would like the subtask to copy the description from the parent issue however I want to change some of the wording in the subtask...

• Question
• automation

Hi, I've been struggling for hours and hours, but can't find a way to get the names of approvers who approved an issue. So we have a group of 10 users who are able to approve a certain issue. Only ...

• Question
• automation
• cloud
• filter
• jira-cloud

cron式のスケジュールについては、タイムゾーンがUTCとして解釈され実行されます。 そのため日本時間での実行を希望の場合、-9時間した値を設定する必要があります。   例①：毎日午前9:00のスケジュールを設定したい場合 正：0 0 0 ? * * (日本時間の9時に実行されます) 誤：0 0 9 ? * * (日本時間の18時に実行されてしまいます) &nbs...

• Article
• automation
• cloud
• from-atlassian
• language-ja

Ciao a tutti. Vorrei sapere, se esiste la possibilità di far comunicare la colonna "Data di scadenza" con il mio google calendar.  In sostanza, quando creo una storia e imposto una data, ...

• Question
• automation
• calendar
• integration

Now that automation is available to use, is it possible to create a rule so that: When a page is published it automatically inherits all the same labels from the parent page? I've been looking...

• Question
• automation
• label

Hi How can I close an issue automatically when a customer has not responded in an x amount of time?

• Question
• automation

I have established a Change Management project where we create Change records to track what we are intending to deploy.  As part of each of these CM issues, we link tickets from our development ...

• Question
• automation

I have an automation that updates multiple fields (say, 10 for the maths) whenever an issue is updated. It also transitions the issue to a new status if that status changed.   https://supp...

• Question
• automation

Good day everyone, maybe someone has met with this situation and can share their experiences, I will be happy to see any comments. The situation is such, I have made automation, that when the agent ...

• Question
• automation

Hello All, I feel like this should be simpler than it has been and truly do appreciate any and all assistance. I am using "lookupObjects" to search Assests in (Atlassian Cloud) Using objectTypeId ...

• Question
• automation

I am trying to create an automation in a Jira Work Management Project that will add the value from the custom field in a task called "Invoiced Amount" which is "customfield_10156" and add to the cust...

• Question
• automation
• calculated-field
• custom-field

Hello Guys,    I am looking for Automation: Need to set/receive alert if JIRA ticket added to current Sprint      

• Question
• automation

Summary You are looking to assign issues to Service Desk Agents using a round robin schedule during working hours, however, during off-hours you would like to route the new tickets to the On-call R...

• Article
• automation
• cloud
• jira-service-management
• opsgenie

Hello!  I am looking for guidance on how to configure a particular automation. I'd like the automation to do the following:  Upon the user moving Story/Task to "In Progress", the Target Da...

• Question
• automation

I have multiple subtasks in my project that repeat in the beginning of every month. Instead of always creating the same exact tasks over and over again after someone closed in the beginning of t...

• Question
• automation
• jira

Use case: I have Story issues created across different epics and sprints. They are related in some fashion. I want to automate the proceess of editting the Flagged: field and attach the same value t...

• Question
• automation
• jira-cloud
• jira-server

I would like to use automation to population the multi-users picker field, Approvers, for a JSM request.  The approvers can be any team members from the selected team (Object in Asset).  He...

• Question
• automation
• cloud

I'm using automation to create an HR Summary email that is dropped into an employees record in HR system. It seems like Jira is scrubbing external style links and <style> tags. I've had s...

• Question
• automation

Hi community   I need to make an automaton that forwards the workflow of the FATHER ticket onto the SON tickets.  My automaton works with all workflow except with RESOLVED    ...

• Question
• automation
• clone
• parent
• resolution
• sub-task

Hi,  I'm trying to copy {{pullrequest.url}} from triggerIssue to it's linked issue custom field and it doesn't work as of now. Can you advice how to do that? I've found information that...

• Question
• automation

When creating a release version, I create a task with latest fix version. Can I add value of Fix version field in summary to the task being created? Example: summary: "Release {{fixVersions.value}}...

• Question
• automation

As new Story is created in Scrum backlog. We want to use JQL to check to see if a story exsist and if not create one.   This is a copy of the JQL I am attempting: project = "BB Scrumble" AND...

• Question
• automation
• cloud
• jql

Hi Team   After upgrading, in one of the module ,parent task is getting closed before the last subtask closure.Which shouldn't be the case!! only after closing all the subtasks main task shoul...

• Question
• automation