Atlassian Automation

I have a webitem displayed on my issues that will generate a username and password. It's hooked up to a web resource like so: js/user-cred-gen.js: AJS.$(document).ready(function () { funct...

• Question
• automation
• cloud
• fragment
• scriptrunner

Hi everyone ! I'm trying to set a transition with automation rule, but it seems to never be triggered. The rule contains 3 components : When commit is created if state is equal to "à dev" t...

• Question
• automation
• gitlab
• transition
• trigger

I am trying to set up a simple Jira Automation rule and no matter what I do, I cannot maintain the original reporter for the issue. The trigger is set to fire when the Team for an issue in our main ...

• Question
• automation
• clone
• reporter

I have found by chance an Automation 4 Jira (Server) rule that does not have our technical user as actor, but a (former) employee (user deactivated).   Is there a way to find rules by a specif...

• Question
• automation
• jira
• server

I created an automation rule that generates a new ticket based off the updated fields of another ticket. I then want to send a slack message with the link to that newly created ticket within the sam...

• Question
• automation
• issue
• issue-create
• jira
• smart-value

Hello, dear colleagues. Is there any way to set up an alert when an item is stuck for more than 3 days on a Jira kanban board? I´d like to send an alert to the devs team (through e-mail or Slack) e...

• Question
• automation

One of my clients had a problem that I suspect is quite common for many Jira administrators. They are using Jira Service Management and have set up an email inbox. When a customer sends an email to t...

• Article
• automation
• cloud
• jira-administration

Hi I read the documentation where it quotes that cloud id can be same across multiple containers within  a product service. https://developer.atlassian.com/cloud/jira/platform/oauth-2-3lo-apps/...

• Question
• automation
• cloud
• jira-software-cloud

Hello everyone! I was wondering how to copy an Epic link from another ticket (dynamically) on creation of another ticket. My rule is: When: Manual Trigger If: issuetype = story Then: Create tas...

• Question
• automation
• cloud

Hello, I can't solve the automation, when during the trigger of the subtask state change of the parent user story I need to change the linked issue attribute to the same user story. i have alre...

• Question
• automation
• cloud

Hey all, We run a single project for a large product, with multiple teams utilizing different boards.  As we have some tasks running through from team to team, we use clear labels to define wh...

• Question
• automation
• board
• cloud
• label
• project

Tried to launch test task at A.T.O.M at Jira, but have failed with following error "Could not find usernames: 0Description is required.".   This is the xml file: =============================...

• Question
• automation
• cloud

• Question
• automation
• cloud

We are evaluating upgrading from Jira 8.5 to 8.13.7.  on an upgraded server the logs are being spammed with the below entries:  2021-06-07 21:31:31,754+0000 http-nio-127.0.0.1-8...

• Question
• jira-server

Can anyone point me to the right direction for integrating my Insight fields to a "Service Management Project"? I can get them to display, search for the fields in the form list, but now I need to...

• Question
• addon-com.riadalabs.jira.plugins.insight
• automation
• insight

Hi there, we recently upgraded to Premium with the idea to use Advanced Roadmaps. I already created Initiative as a new issue type and configure its usage in hierarchy, so basically, we have at the ...

• Question
• automation

Automation for jira: when Epic transitions from in progress to QA and the Epic == true to some specifications, I want to be able to create an issuetype under it (linked to it)  Please help &n...

• Question
• automation

When I try to upload results files manually, nothing shows up. this is the option: this is what I see, nothing:   What happens?

• Question
• automation
• cucumber
• jira-cloud

Is there any way to Automate ticket to go back to previous status Based on the certain JQL conditions. My Requirement, Go to previous status if the Action Reporter was X-User I have seen "Return t...

• Question
• automation
• addon-com.codebarrel.addons.automation
• addon-com.innovalog.jmwe.jira-misc-workflow-extensions
• app
• atlassian-marketplace
• +3 more tags...

Hi all,  Im working on  an automation rule for triggering an email notification depending on some filter criteria for some issues. there is an error in the audit log. Could not send emai...

• Question
• automation
• cloud
• jira
• jira-server

I have an Insight object schema, with an Object in it, called Computer. This Computer object has 4 fields: Name CPU RAM Owner All of these fields, except the one called "Name" are empty, and ...

• Question
• api
• automation
• cloud
• field
• request
• +1 more tag...

Hello, I need to know how to configure the blocking of technical support requests from our customers in Jira Service Desk. In particular, I need to block the customer automatically when the service ...

• Question
• automation
• cloud

Hi. I'm used to the Server version where there is a field "Epic Link" under "Custom" when I click "Configure Fields" button with Gear icon in "Edit Issue" view.  This is where you select which ...

• Question

Hi, I'm trying to update a custom field that allows multiple object values, and I would like to add another object when the summary field is updated. I'm have not found documentation on how to do t...

• Question
• automation
• cloud

Hi All, I have had a look at https://support.atlassian.com/jira-software-cloud/docs/automation-actions/#Automationactions-Lookupissues which explains how we can do the bulk processing of jira t...

• Question
• automation
• cloud