Hello together, I've created an Ad Hoc Notification using JEMH. Now I want to add a signature with the name of the agent who sends the notification. I found several variables like ${event.user...
HI I am currently writing a custom macro for our JEMH. I use $context.user.displayName.asText() to include the user's name in the signature. But I would also like to include email, title and ...
Dear all, I have setup JEHM cloud plugin for catching email and notification of non jira user. What is happening is that I have created so that I am able to receive notification to a non jira user ...
Dear all, I am running a free Jira cloud instance in which I would like to install JEHM Cloud plugin. For that from my Find New App page, I search for the plug-in and select it for install as any o...
Dear all, We have a special use case to cover which is as below : We have external customers who create ticket in Jira through an incoming Email Those customer does not have access to customer po...
Dear all, We have a wierd issue on our notification to our customer which submit the request. Based on that I have 2 simple question : Q1 : In the customer notification settings, in the To field i...
I have enabled the strip quote and also added the Expression ( On [A-Za-z], [0-9]{2} [a-zA-Z]+ [0-9]{4} at [0-9]:[0-9], . <.@.> ). Still the email thread is adding in the comments. Could you ...
Can we use Jira Notification templates while using JEMH setup. Or Please let me know how to create a similar template in JEMH. Can anyone help me on this regard. Thanks ...
Hi, we have 5 alias E-Mails running into one JIRA project. We’ve set all those Emails in “Catch E-Mail Address”. Now we would like to see for each issue in a certain field to which Address an Email ...
Using JSD for a project and we also have JEMH for mail handler. Is there a way besides adhoc notification to keep attachments with notifications? We have multiple transitions and we would...
Does JEMH have Academic Pricing for server (on premises)?
Hi, I have found this solution to what I need but on Cloud Jemh, does anyone know if there is something similar for Server version? https://thepluginpeople.atlassian.net/wiki/s...
Hi, I want jemh to create an issue from an email only if a regular expression inside the email's body matches. If it doesn't match, the mail should be deleted. Is that at all possible? Thanks!
We have a project in JIRA where an issue is created from a request submitted via an email form. We would like the fields from the form to populate JIRA issue fields on issue creation. Is this possi...
Hi Currently, we are having slow email issue. Mails are stuck in Queue. Can this add-on help us to resolve the issue? I need your reviews regarding the add-on. Is this add-on helpful?
Hi, Is there any configuration in JEMH to get the same font , color and font style from incoming email. The description of issue should have same format of text as of e-mail body. Please help to sh...
Hi, currently our @User comments do not notify the referenced users in our service desk project. We are limiting the notifications in JSD more than in Jira to prohibit spamming. Which event is ...
Hi, I want to ask if there is any possible solution for situation, when JEMH got email and if there is written for example "do not proccess" then JEMH will not proccess this email and do not create/...
I have a JEMH profile set up that will add any CC'd email to Watchers if the email address is associated with an account in our JIRA directory (JIRA-USERS AD group). If the email address i...
JIRA Server 7.5.1 JEMH 2.3.12 PROBLEM I have created a profile group containing three profiles, and each profile is using a different catch email address. The default profile is successfully check...
JIRA processes voice mails coming from our telephone system. Those voice mails do not have a valid "From:" or "Reply-To:" address. They have enough information for us to contact the customer. We woul...
Have set up the post function for a transition but can't figure out how to include custom fields within the template
Installed JEMH and setup incoming emails for service desk. Now, the tickets created in jira service desk through JEMH are not kicking-off the SLAs and also not updating the due date. Everytime I go ...
We use a third party application to deliver online forms - the send from email address is always the same - we would like a copy of the online form to be automatically loaded onto the jira issue. We ...
I've been working with the JEMH add on trying to figure out how to get the body of emails mapped to an existing custom field (multi-line text field). From the documentation I've read it appears...
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