We have a rather large help center using Confluence articles, but displayed via Jira. We love the help center--it's easy to update, easy to navigate and generally works well. Except for one major i...
Update: Upon further investigation, I found that the steps I originally posted has incorrect value, and the correct value is timeestimate on step #3. Here are the steps: Field Value Changed. Se...
...everal articles to engage with the community and promote it effectively. I’ve read that approval might require community engagement. First article mentioned reaching Level 5, later requirements b...
Hi Everyone, Hope you all are doing well! I'm reaching out because I'm transitioning my career and exploring new opportunities. I'm a seasoned Senior Technical Writer with 10+ years of experien...
Hello, we have the knowledge space linked to the JSM project, therefore when someone raises a request, he/she is prompted with the article suggestions based on labels. I noticed that there is a m...
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