When a customer creates a ticket in Jira Service Desk, a clone gets created in the Jira software project which basically help us to communicate and provide updates to customer, now what i am trying t...
When using the work item macro and you just want the summary (number of issues). If the query has only one issue returned when you publish this it gives you the link to that item instead of the numbe...
The administrator of my organization can't access to his ATLASSIAN account, he is unable to contact support, there is no way to open a ticket, NOTHING. I have already reported via...
It seems like last year Trello is going down, drowning itself by the its new design. They desperately want to change something in the product that has worked perfectly for years. very unfortunate as ...
Hello We have had Jira Standard for our Engineering teams for around a decade, but Product has been using a different product for their planning. We are migrating from that product to Jira Prem...
I'm an admin and I'm trying to enable the Confluence Email Gateway in our Confluences so our team can email content into Confluence. I have navigated to the Manage apps page to ensure the system app ...
Ten years into Trello but now I'm confused. Since it's here, I'm trying the new Planner (w/Inbox) and I might find some use for them. I created a specific To-do board to collect and test. What conf...
When I try to add images in Confluence, either by copying a saved file or taking a screenshot and pasting it into the documentation, the image doesn't appear. If I try with /image, it doesn't work ei...
Hi, I'm not sure what happened to my account, all my cards have lost the information from details and they are blank. Is there any way to recover my information? From what I can tell, the infor...
Our customer is changing us from our company-managed Jira to their Jira instance, which I believe is also company-managed. They have made me a project admin and there is a capability in our Jira that...
I am trying to create an automation rule when a Task with the summary of CtF Phase 1 is created then create two sub-tasks for that task issue type. But it will not display those subtasks under the ta...
I see two options for resetting SLA if an issue if commented on, "by customer" or "for customer", I was wondering to see if there was a way for any comment or internal note to reset the SLA of the is...
I edited my template card but when I add a new card with the template, the old one still comes up. What do I need to do to get the updated template to come up when I add a new card?
I've created a Service Project to communicate updates made to projects with Participants. We create the work item, include the associated external customers via Participants and send updates via emai...
Error prevents work item creation:
Steps to reproduce Github integration should be configured. Click on create branch right arrow After popup is opened, click on Copy button Branch name is copied to clipboard. Copy Jira issue li...
Originally, when creating this account, I had typed in the wrong email address. Now that I have to confirm through email, I cannot log into my Trello account that I've had for 7 years. Is there a dif...
Bitbucket is replacing app passwords with API tokens. However, API tokens will only be available for premium accounts. What will happen to those of us on lower-tier plans?
Hello, In Confluence Cloud, how do you restrict/prevent access to "Version History" for all pages for anonymous users? I'd like to be able to disable this for the entire space for all a...
Buenas tardes Quiero saber porque me están cobrando por 6 licencias, si solo quiero una. Además quiero saber si adquiero Trello premium, ¿solo pueden interactuar 5 personas?
I want to cancel my premium subscription, but the workspace no longer exist. How can I stop the payments of $18 a month?
We have archived several projects, but occasionally I need to find work items in those projects. If I have the direct link for one of the items, I can access it, but I'd like to get a complete list o...
I have this ad on mobile: ”Power your projects with Jira Focus on what matters and let Jira handle the rest with flexible project views, easy reporting, and customizable automations and workflows.”...
I am receiving an "Unable to Add" app when attempting to add Jira Product Discovery to an existing site. I have confirmed that I am an Org Admin. Can someone please help?
I have a list of users, grouped by organization on a JSM project. These users are active and have certain requests active. Only some of these users are visible on the "People and Access" page. Why? ...