Hi Team , We see that Jira is able to reach the mail server on 0ffice 365 but we still get Authentication failed . Yes we double checked the username passwords are correct!. typed in not...
Hi Guys, We have a Jira Service Desk to communicate to our Customers but somehow it is not possible to create a Mail with the Mail Handler if the user does not have a license.. (adding to jira-servi...
Hi Guys, i read a lot of questions about that topic but nothing fixed my problem. We have a JIRA Service Desk Version 4.12 and use it for different customers. If a Customer is writing ...
...icrosoft actually need to make a connection back to our server using that URL? That wouldn't work because the DNS doesn't resolve externally and because it is not a public server. That is the main q...
TL;DR Jira admins on Jira Software Cloud can now set up their Jira incoming email servers using Microsoft Oauth for Microsoft Exchange email accounts. What has shipped? Back in 20...
...nable to follow the instructions for importing the public certificate to Jira Cloud. I've also tested connecting to our IMAP server with other software and was able to get those working. Thanks for any h...
Hi. I use Jira Software Server v8.5.1. Some time ago, my Exchange 2016 imap (993 port) incoming mail processing became very slow (processing latency up to 10 hours) and errors occur. The p...
...ickets from incoming email, but I can't get any further during setup. I always get the following error message even though the IMAPS data of the server is correct: 'Unable to find valid certification p...
...etails: Host Name: inbound-smtp.us-east-1.amazonaws.com Protocol: IMAP Port: 143 Please suggest a solution to this, also correct me if I am wrong anywhere. Thanks in advance!
Since Microsoft turns off TLS 1.0 and TLS 1.1, I need to change these settings in Jira's Desktop. Where do I do it? POP3 and Imap will be turn off if you are using O365. Best Regards
....com IMAP from an instance in a public subnet. However, our Jira instance is located in a private subnet. Has anyone tried configuring an IMAP server for a Jira instance hosted in a p...
The concern is that the company I work for does not have a POP/IMAP server that is easily accessible without authentication from a 3rd party API. Is there a way for emails from this server to be u...
I have POP3 mail servers set up, but recently have been having trouble with the stability of the connection. I was notified that IMAP would be more secure. Is changing POP3 mail server to an IMAP o...
Hi, I have Jira 7.4.1 and I'm trying to enable IMAPS, but I'm getting the following error: Unable to connect to the server at mail.local due to the following e...
Hi, I just switched one of our mailboxes from POP to Secure IMAP because I was hoping mails would remain in our Exchange mailbox (so that I would still be able to open the mails with Outlook). U...
How can I configure Jira incoming mail handler to use IMAP over SSL? there is a plugin for Jira desktop apps, but i'm using the Jira cloud service, how do I configure the SSL
Jira Version 7.3.7 ServiceDesk Version: 3.5.1 We are all of a sudden unable to fetch IMAP Mails: We have round about 50 Mails in the support-INBOX and get always those 6 L...
This question is in reference to Atlassian Documentation: Configuring JIRA application emails haven't seen such option (only in the incoming emails) our outlook policy doesn't allow to use SMTP pro...
I have configured an IMAP inbound mail handler and expected it to leave the original e-mail in situ (as IMAP should do) but it is deleting the source e-mail once processed (i.e. downloading it like a...
Hi there, I am trying to configure an IMAP-Account in order to create/comment issues in JIRA via email. After following the documentation, it is still not working. The mailserver logs show, t...
Hi all, On our Jira, we have configured an incoming email server, with a mail handler service which type is "Create a new issue or add a comment to an existing issue". It works fine, new tickets are ...
I am trying to setup a pop/imap mail server and I am getting the following error, unfortunatley this is not very usefukl when trying to fix the issue. I ahve full access tot he mail server so I am a...
As I see, there is no other protocol then pop and imap to get mail from servers. But what if you have Exchange and that it's politically illegal to open these port? Is it possible to add a kind of E...
We are in the process of updating our JIRA installation to 5.2.5 and would like to use the incoming mail feature. So far we have configured the incoming IMAP mail server, and the test completes s...
Aloha, we've setup JIRA to fetch mails from an imap account (Exchange) and create comments to the respective issues. This is already working fine, however, the imap folder also contains bounce e-m...
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