I’m not receiving Bitbucket invitation emails sent to my address. The email is typed correctly and I’ve confirmed that invites work when sent to other emails. We have also already tried resending t...
Hi, I don't know if this is the correct place to post this issue from Draw.io app but for the past couple of days, I have been unable to save a diagram on Draw.io. I have restarted my laptop, c...
JIRA Enterprise: I've seen some others post a similar question with vague or mixed responses. When users are working their issues in the active sprint, they will often apply a future s...
There are many ticket types in Jira: Issue, Action, Defect, etc. Issue is just one of them. However at the same time, the term "issues" is used to describe all tickets- not only ticket type=issue t...
Hi, I want to add a comment when an incoming request is called. I created this automation: And this is my Audit Log: The issue was found successfully, but the comment on the issue action i...
Hi there, Is it possible to go back to the list view for "Issue Items" that was active a few weeks ago. The new "All Work" option does not show all the work items and I have to e...
Hi everyone, We have noticed the problem that when a form is added to an issue via automation, the form is only ever added in the primary language. No reference is made to the “Request language”....
I am looking to see the permissions of the reporter if he is admin of a specific project without having to enter the user's profile or user management. Regards
How do you add categories for issues? (I already read the support article for adding/creating a category for an issue: Categorize issues in your list view) The support article only p...
Recently i tried to make a filter that shows me the issue progress (The % of subtasks done), but I dont know how to add this type of information. I want this data in my filter: This %
Hello, strangely enough, when I filter for open tickets, closed tickets are also displayed. “Closed” ‘Done’ and ‘Completed’ are also displayed there. The statuses all have a screen called “Ressolve ...
Where is folder for sent "Share issue" emails?
Hello there support, Basically, I need to create a report that shows how many issues there were at each past month with what their status was at that point in time - for example: J...
I have a .csv file, formatted in hierarchy order from top to bottom including a column for issue ID and a column for Parent which includes that issue ID. I want to import in a SINGLE import step. I a...
My Trello app logged me out a few months ago and I’ve not been able to get back in since. I’m using it a lot and it’s really frustrating that it won’t work on my phone now. It is not an issue with m...
Hello, We have a broken ticket. An automation modified it, but left it in this state : Status : ToDo Resolution : Resolved Now we are not able to : - unset the resolution (even the "edit issue...
In Jira Cloud, I have created two company-managed Kanban projects. For each project, I have set up: A distinct Issue Type Scheme Separate Workflows Separate Screen Schemes Separate Screens A d...
Hello, when I use Sourcetree, the External Diff option does not load. I am using SystemDefault as my "External Diff Tool". There are no values in the "Diff Command" text box and "Arguments" text box....
Hi, I saw that by using JIM it is possible be import issues in cloud instances with csv files. I wanted to see if there is a documentation of JIM or a public rest api so I can import large number o...
...f the issues and edit it when necessary. On the other hand, I would like to know if fields such as "Principal" or "Parent Link" can be made NOT to appear in the Epic but to appear in the Story. T...
Hello, I'm looking for a custom field in order to link an issue with another one. Note: I'm not interested in the feature "create linked issue". What I need is a field like "Epic link", a r...
Hello, I’m working for a client who wants to access manual automation rules for an issue from their own server using the Atlassian Automation REST API (see the documentation). A...
Hi everyone, I have an old space with 15GB of content that I no longer actively use. I was fine leaving it inactive, but today I received an email from Atlassian warning me that the space would be d...
We started having an issue in which the only type of Child issue that can be created is a Sub-task (not just a task). The order we used to have is Story - Task - Subtask. However, we c...
A colleague accidentally deleted an issue from his project, and I am trying to recover it. I have installed Issue History for JIRA and Restore deleted issues for JIRA. However as these a...
Copied to clipboard