Community resources
Community resources
Community resources
- Community
- Tag: issue
Tag: "issue"
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Hi, I want to add a comment when an incoming request is called. I created this automation: And this is my Audit Log: The issue was found successfully, but the comment on the issue action i...
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Hi there, Is it possible to go back to the list view for "Issue Items" that was active a few weeks ago. The new "All Work" option does not show all the work items and I have to e...
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Hi everyone, We have noticed the problem that when a form is added to an issue via automation, the form is only ever added in the primary language. No reference is made to the “Request language”....
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I am looking to see the permissions of the reporter if he is admin of a specific project without having to enter the user's profile or user management. Regards
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How do you add categories for issues? (I already read the support article for adding/creating a category for an issue: Categorize issues in your list view) The support article only p...
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Recently i tried to make a filter that shows me the issue progress (The % of subtasks done), but I dont know how to add this type of information. I want this data in my filter: This %
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Hello, strangely enough, when I filter for open tickets, closed tickets are also displayed. “Closed” ‘Done’ and ‘Completed’ are also displayed there. The statuses all have a screen called “Ressolve ...
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Where is folder for sent "Share issue" emails?
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Hello there support, Basically, I need to create a report that shows how many issues there were at each past month with what their status was at that point in time - for example: J...
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I have a .csv file, formatted in hierarchy order from top to bottom including a column for issue ID and a column for Parent which includes that issue ID. I want to import in a SINGLE import step. I a...
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My Trello app logged me out a few months ago and I’ve not been able to get back in since. I’m using it a lot and it’s really frustrating that it won’t work on my phone now. It is not an issue with m...
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Hello, We have a broken ticket. An automation modified it, but left it in this state : Status : ToDo Resolution : Resolved Now we are not able to : - unset the resolution (even the "edit issue...
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In Jira Cloud, I have created two company-managed Kanban projects. For each project, I have set up: A distinct Issue Type Scheme Separate Workflows Separate Screen Schemes Separate Screens A d...
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Hello, when I use Sourcetree, the External Diff option does not load. I am using SystemDefault as my "External Diff Tool". There are no values in the "Diff Command" text box and "Arguments" text box....
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Hi, I saw that by using JIM it is possible be import issues in cloud instances with csv files. I wanted to see if there is a documentation of JIM or a public rest api so I can import large number o...
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...f the issues and edit it when necessary. On the other hand, I would like to know if fields such as "Principal" or "Parent Link" can be made NOT to appear in the Epic but to appear in the Story. T...
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Hello, I'm looking for a custom field in order to link an issue with another one. Note: I'm not interested in the feature "create linked issue". What I need is a field like "Epic link", a r...
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Hello, I’m working for a client who wants to access manual automation rules for an issue from their own server using the Atlassian Automation REST API (see the documentation). A...
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Hi everyone, I have an old space with 15GB of content that I no longer actively use. I was fine leaving it inactive, but today I received an email from Atlassian warning me that the space would be d...
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We started having an issue in which the only type of Child issue that can be created is a Sub-task (not just a task). The order we used to have is Story - Task - Subtask. However, we c...
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A colleague accidentally deleted an issue from his project, and I am trying to recover it. I have installed Issue History for JIRA and Restore deleted issues for JIRA. However as these a...
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Hello, I would like to combine the apps Jira and CompanyCam via Zapier. I successfully integrated the two softwares for one specific “issue”, but it doesn’t seem that I can apply the s...
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Is there any way to log when issues were deleted via bulk change and by which user? As far as I know, it is only logged when single issues are deleted via the GUI. Just another question: is there a...
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For a few weeks now, we've been able to archive issues, but it's still quite manual... for us, the whole point would be to put issues that have been “Done” for 2, 3 or 4 weeks into archived form, s...
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Currently we have an issue layout configured in Jira but some users can see it differently. The goal is to have a consistent view and also put a description field in the top of the layout. S...
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