Hi, I don't know if this is the correct place to post this issue from Draw.io app but for the past couple of days, I have been unable to save a diagram on Draw.io. I have restarted my laptop, c...
JIRA Enterprise: I've seen some others post a similar question with vague or mixed responses. When users are working their issues in the active sprint, they will often apply a future s...
There are many ticket types in Jira: Issue, Action, Defect, etc. Issue is just one of them. However at the same time, the term "issues" is used to describe all tickets- not only ticket type=issue t...
Jira Data Center enables users to modify multiple issues simultaneously through Bulk changes. This feature allows efficient issue updates for large teams, saving valuable time. But it also comes w...
Hi, I want to add a comment when an incoming request is called. I created this automation: And this is my Audit Log: The issue was found successfully, but the comment on the issue action i...
Hi Jira Community, We’re introducing a new two-step process when deleting work items in Jira. Why we’re making this change We’ve heard your feedback, and want to help you prevent accidental delet...
...hen the team expands, and the complexity of issues increases. Imagine a situation where a comment thread expands over time. Some comments can be updated, and some can be deleted. In the case of many e...
Hi there, Is it possible to go back to the list view for "Issue Items" that was active a few weeks ago. The new "All Work" option does not show all the work items and I have to e...
Have you ever had a situation where an issue description unexpectedly changed, and no one admitted to touching it? It looks like a mystery story, except the villain isn’t a detective’s enemy; it’s D...
Hi everyone, We have noticed the problem that when a form is added to an issue via automation, the form is only ever added in the primary language. No reference is made to the “Request language”....
I am looking to see the permissions of the reporter if he is admin of a specific project without having to enter the user's profile or user management. Regards
Tracking the Jira issue status changes is very important for Jira Data Center users. This helps them to manage the workflow, monitor the progress, and also keep transparency. For project managers, d...
How do you add categories for issues? (I already read the support article for adding/creating a category for an issue: Categorize issues in your list view) The support article only p...
Recently i tried to make a filter that shows me the issue progress (The % of subtasks done), but I dont know how to add this type of information. I want this data in my filter: This %
This time on our Report of the Week series, we’re looking at different ways to analyze Issue Resolution Trends over time. Understanding how issue resolution rates change over time can help teams o...
Yes, yes, yes—yet another issue history viewer, blah, blah, blah. I get it! But let me introduce it—maybe you'll find it interesting! What is it? Issue History Flow for Jira is a...
Hello, strangely enough, when I filter for open tickets, closed tickets are also displayed. “Closed” ‘Done’ and ‘Completed’ are also displayed there. The statuses all have a screen called “Ressolve ...
Where is folder for sent "Share issue" emails?
Welcome back to our Report of the Week series! This time, we’re diving into a sophisticated timeline visualization providing clear insights into issue lifecycle management. This r...
Hello there support, Basically, I need to create a report that shows how many issues there were at each past month with what their status was at that point in time - for example: J...
I have a .csv file, formatted in hierarchy order from top to bottom including a column for issue ID and a column for Parent which includes that issue ID. I want to import in a SINGLE import step. I a...
My Trello app logged me out a few months ago and I’ve not been able to get back in since. I’m using it a lot and it’s really frustrating that it won’t work on my phone now. It is not an issue with m...
Issue history export is a highly demanded feature for teams who share reports with stakeholders or analyze them via external systems. Jira Data Center provides tools for teams to monitor changes w...
Teams can track issue status changes to increase the effectiveness of their projects and meet all the needed compliance standards. This function helps them monitor project development and maintain c...
Hello, We have a broken ticket. An automation modified it, but left it in this state : Status : ToDo Resolution : Resolved Now we are not able to : - unset the resolution (even the "edit issue...
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