Community resources
Community resources
Community resources
- Community
- Tag: jira-service-management%2ccloud
Tag: "jira-service-management%2ccloud"
-
Is it possible to show the JSM widget in the language selected by the user in the custom main portal?
-
As my ID is admin user but unable to delete customer from the list. Showing as the same is been removed.
-
I am trying to create a widget for our webpage but it throws the same error. "We can't validate the widget right now. Try again in a little while." Please let me know how to solve this issu...
-
Hi Team, We have received the email about the service is shutdown in 14 days. can you please tell us as per our setup what is impact on our current system.
-
I followed all he steps as mentioned in this document. However when I run the Job, it says "Invalid customer ID" I used 1 as mentioned in the documentation but it still didn't work. any suggestions o...
-
When staff want to lodge a ticket or request help, they need to choose the relevant category (photo attached). Can the VSA be trained to automatically raise the ticket to the correct category when e...
-
None of my coworkers are receiving the same error! I have updated both my mac and slack to the latest versions, and haven't been able to locate any articles on how to resolve Slack coul...
-
Our company does not use Jira Service Management. We only use Atlasian, specifically the Project Management portion of Jira. I searched through our settings, applications, links and API's in Jira and...
-
Bonjour , est ce que l'integration de GLPI avec opsgenie est faisable ? merci de communiquer la documentation et l'intégration à utilisé merci
-
I have a dozen tickets in a parking lot status. Tickets will be on hold for months until we complete higher priority requests. I have the category, status set, but if we unassign fr...
-
Hello, I am trying to figure out the most logical way to create a recruitment process in our JSM project. The process starts with a manager submitting a service request for a job requisition...
-
How can change our organization name?
-
.
-
I'm trying to create a new trigger rule when a field value is changed, but I'm unable to see all my fields in the dropdown list. Why does it show only 50 out of 139 possible fields?
-
Hi, I have added an email address I have created in ionos.co.uk to Jira through Channels and service Email menu. I have added the email account and even logged in via Office 365 and allowed Jir...
-
Is it possible to insert a variable that allows me to enter the Assignee into a Canned Response? Thanks!
-
Hi, Since a few weeks I don't have any more acces to view our customers at the page 'Atlassian Administration'. Normality I see the customers through the page below but the option Atlas...
-
I wish to create a filter wherein we do random sampling for the user tickets
-
Hello, I have received lately two emails about the migration. One stating that Opsgenie sells will be stopped in 2025 but the platform will continue until 2027 and one stating that in...
-
How do I create a filter to show the Epic, each of the User Stories, and each of the Sub-Tasks under each User Story? Example: Epic User Story 1 Sub-Tasks 1,2,3 User Story 2 Sub-T...
-
como puedo ordenar un filtro por epic y despues por las tareas dentro de ese epic
-
Hello, In the beginning of the week of the 17th or March, we switched all O365 email accounts to use 2FA, one of them happened to be the account JSM used to check for tickets and response emails. W...
-
We are experiencing an issue with the JIRA mobile app's notification system that is affecting our ability to respond to critical system issues during out-of-hours shifts. The current notification ale...
-
Hello, I would like a user who is not an agent to create some wiki pages/space etc. As a agent or admin I would like to make those pages spaces available in my help center. Is this possible and with...
-
Hello , i cant invite my team to my project created on jira , once they log in to the application using google account my project didn't appear noting that they are invited to t...
Copied to clipboard
