Community resources
Community resources
Community resources
- Community
- Tag: request-participants
Tag: "request-participants"
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Greetings! I am following the Manage Request Participants with Automation in JSM Cloud article in JSM Cloud and running into an issue. Specifically, I am trying to add multiple RPs using the...
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Hello all! Under one of our Projects in JSM the team wanted some 'Email groups' added so that when they are added to 'Request Participants' whoever is in the group email would get a notification. Ex...
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Hello, Using the following option: I've found customers can add other non-customers to their issues and therefore invite these non-customers to our environment, making them customer...
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Hi all! For a long time I have been struggling with the problem that if a person is not in the copy of the ticket, then when I try to leave a comment, he opens a new task. The gist is this: We have a...
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How do I use this advanced field to copy all request participants from a linked issue. I've figured out this much: { "update": { "Request participants" : [ { "add": { "id":"{{xxx}}" } } ] }...
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We have tickets that become 'child tickets' of other issues. When issues are linked as child tickets we need to bring over their request participants from one issue from another. With the set up in t...
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