Hello,   Using the following option: I've found customers can add other non-customers to their issues and therefore invite these non-customers to our environment, making them customer...

• Jira Service Management
• automation
• cloud
• custom-field
• jira-service-management
• jira-service-management-cloud
• +1 more tag...

Hi all! For a long time I have been struggling with the problem that if a person is not in the copy of the ticket, then when I try to leave a comment, he opens a new task. The gist is this: We have a...

• Jira Service Management
• cloud
• comment
• duplicate
• jira-service-management
• jira-service-management-cloud
• +1 more tag...

How do I use this advanced field to copy all request participants from a linked issue. I've figured out this much: { "update": { "Request participants" : [ { "add": { "id":"{{xxx}}" } } ] }...

• Jira Service Management
• automation
• child
• cloud
• field
• jira-service-management
• +3 more tags...

We have tickets that become 'child tickets' of other issues. When issues are linked as child tickets we need to bring over their request participants from one issue from another. With the set up in t...

• Jira Service Management
• automation
• cloud
• issue-link
• jira-service-management
• jira-service-management-cloud
• +1 more tag...

We have tickets that become 'child tickets' of other issues. When issues are linked as child tickets we need to bring over their request participants from one issue from another. With the set up in t...

• Apps & Integrations
• atlassian-marketplace
• automation
• cloud
• copy
• multiple
• +1 more tag...