Community resources
Community resources
Community resources
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- Tag: resolution
Tag: "resolution"
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...ime Between Statuses Jira app. With this tool, banking professionals can monitor key metrics like Cycle Time, Lead Time, and Resolution Time — directly within Jira — to optimize workflows, meet S...
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We’re excited to share that you can now create automation-driven Playbooks for agents and responders in Jira Service Management, accessible directly from the issue view. Available for Jira...
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This time on our Report of the Week series, we’re looking at different ways to analyze Issue Resolution Trends over time. Understanding how issue resolution rates change over time can help teams o...
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¡Hola a todos! Finalmente, y con mucho esfuerzo hemos confirmado todos los detalles del único evento al que debes asistir el próximo 27 de febrero, al cuál asistirá un representante de Atlassi...
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It’s the time for “Report of the Week” to come back after the holiday break. This week we’re diving into a powerful scatter chart that helps teams uncover issue resolution patterns over time. W...
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This week let’s dive deep into the issue resolution progress report in the context of a version release date. When managing a project with multiple versions, it’s crucial to track how the number of o...
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...rogress" to "Done," allowing teams to pinpoint areas where work might be slowed down or bottlenecks might be occurring. Time to Resolution: Focuses on the time it takes to resolve a task from creation to c...
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...utomatically flag relevant alerts and issues, perform resolution action, and system checks, triage them based on the response data, and escalate to an incident or inform stakeholders if needed. ❗️P...
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Meta just announced that they'll be shutting down Workplace, their enterprise communication platform, by 2026. While regular use is allowed until August 2025, it will become read-only after ...
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As we have written in other publications, an SLA is “a contract between a service provider and a client. It is used to define the scope, cost, and quality of services to be provided by the vendor o...
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The previous article discussed the factors influencing the Time to Resolution metric and how they can be interpreted. Now, we would like to delve into the question of how to reduce this metric. O...
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Hello Community! Are you part of the Dev, DevOps, or SRE team responsible for managing DevOps processes and/or resolving Incidents? If so, we would love to hear from you! I’m a PM at Atlassian a...
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In the context of the Support department, time to resolution means the time it takes for support managers to review and successfully resolve a problem or request from a customer. This metric is one o...
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The first rule of a Jira admin should be “We do not create a Resolution with the name Unresolved or None” The second rule of a Jira admin should be “We do not create a Resolution with the name U...
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...t’s set as a “Public” roadmap Share roadmap on Linkedin or/and Twitter, use hashtag #gooslyroadmap and tag Jexo! The submission deadline is 22nd February 2022. We can’t wait to see w...
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Hi community 👋, I hope you found the Partner events sum up for January useful! If you're looking for webinars and events to join in February checkout this list 👇 Title ...
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...ot really one for making New Year’s Resolutions. Though I loved the concepts that @Jodi LeBlanc shared at the beginning of 2020, which is select 1-2 words that represent your overall theme f...
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...nd must-haves within Jira and workflows logic. Status is not Resolution! In small instances, it's kind of easy to analyze those and fix them. But what to do in the large instances? And how to w...
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...how how you can enable SLO with resolution's SAML SSO apps (for full disclosure, resolution is my current employer). SAML SSO is available for Jira, for Confluence, and all other main Atlassian products....
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...dopters offboard the old wiki currently being replaced. ESRF’s Confluence is organized into three types of spaces: Public spaces contain the protocols and instructions required to operate t...
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