I am starting to customize our Service Management system for our workflow. In issue resolutions, I see two that seem very similar. Won't Do - This issue won't be actioned. Declined&n...
Hello, I'm facing one issue, when i put the final status -UAT Ready or Closed which in done status by default, i get resolution filed near to status with tick mark , and when i am trying to roll b...
Hi admins, What are the best practices regarding closing an epic vs. resolving one? We have a company-managed project, wherein issues’ final status is “deployed” with resolution “done.” The o...
We have a very simplistic Jira Service Desk implementation in the cloud and have various resolutions available. One of which is "No Correspondence" . I'd like for that to only be shown as an a...
...ecent achievement with my.... "resolutions". So, it's now February 3rd and over a month since NYE celebrations. 2020 is well under way... and how am I doing? Bloody brilliant to be honest! I didn't set a...
Hi Team, I'm Christian from resolution - we are a Marketplace Vendor, specialising in Single Sign On for Atlassian Server & Data-Center Applications. Don't worry this is no sales pitch - I t...
I've always used Resolve, what do you think?
I am currently researching the resolution field, and how to use it best for my team. I am curious in hearing how other teams/companies are using this field?
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