Service Level Agreements (SLAs) are crucial for measuring performance and ensuring customer satisfaction. However, what happens when an SLA’s calculation, possibly applied to thousands of issues, n...

• App Central
• sla
• time-to-sla

Service Level Agreements (SLAs) are the cornerstone of effective service delivery, providing a structured framework for measuring team and employee performance. However, beneath the surface of s...

• App Central
• app
• atlassian-marketplace
• jira-cloud
• new-to-jira
• new-to-jsm
• +1 more tag...

...xpected level of service quality. Three key terms that are often seen in this context are SLA, SLO and SLI. These acronyms reflect the most important aspects of managing and maintaining the r...

• App Central
• app
• atlassian-marketplace
• moderators
• new-to-jira
• sla

...bsp;learned all about Service Level Agreements (SLAs) in Jira Service Management. Together we covered: the why and how of creating and configuring SLAs monitoring and reporting to improve t...

• Training & Certification
• jira-service-management
• sla
• training-and-certification
• webinar

Pode haver o caso de quem em dois projetos Jira haja SLAs que possuem o mesmo nome, porém grafia diferente em questão a letras maiúsculas ou minusculas. Por exemplo: Projeto Jira A - SLA: Tempo de r...

• São Paulo
• eazybi
• latin-america
• sla

Is there any available SLA extensions or plugins available for JIRA Cloud?  There are quite a few for Server, but none are available for the cloud, why is this?

• Jira Cloud Admins
• jira
• jira-cloud
• sla