We are a small organization and are currently using the free version of Confluence because we don't have many users who need access. Recently, we've had some changes in personnel, and I've removed me...
Hello, I'm mainly trying to get an understanding of whether this is an old setup causing grief or something I can resolve please. We migrated from Jira Server to Jira Cloud in 2024 and since then h...
According to https://support.atlassian.com/user-management/docs/remove-or-suspend-a-user/ there should be an option to remove users. It is not showing, and I would like to completely remove s...
A user was created as Jane Doe (jane.doe@company.com) and started using Jira projects and submitting tickets. Her name changed to Jane Buck and her email changed accordingly to jane.buck@company.com...
A organisation licensed Jira, Confluence, JSM, Guard in the cloud for ~1000 users. The user provision is coming from internal AD and the users are login via SSO. The rest of the organisation (T...
Hi community, Could you help me with domain verify process. Is that correct that I can verify domain without adding Guard subscription? https://support.atlassian.com/...
I'm looking for a way to display Azure AD attributes in JSM tickets that doesn't require an add-on. When we provision our users (internal customers) from Azure AD, there is quite a lot of info...
I have the shared LDAP user directory setup with Confluence and Jira Service Management. All of our users are resetting their password and then logging into JSM for the first time. Ho...
how to remove read-only user from confluence, the user is disabled and it's not member of any groups, and its only on confluence on jira doesn't exist. And when i go into Edit Details i can't...
Hi, I have an organization that is connected and synced to Google Workspace and I can see users there as managed accounts. When adding the same Google Workspace to another organization, I would lik...
Hi. I want to know how to create new internal directory into Bitbucket Data Center and how to specify permisions to disable delete users. I've not found option into user directories, only external ...
Hi all I am very interested to hear and read people's ideas, implementations and use cases with User properties. I am referring to both of these: https://support.atlassian.com/user-management/d...
I want to setup Google Workspace user sync'ing. But ... "During a sync, we create accounts for new users and email them Atlassian account, product access, and login details. You can add a personal ...
I am trying to add a user to a project. Project Settings > Users and Roles > Add users to a role I am attempting to use the "add users to a role" feature, and no matter what I type in there, ...
Hi all, We utilize JIRA Data Center, and the implemented solution for retrieving user hierarchy data from an Oracle DB table is outlined as follows: In our company's Oracle, there is a table contai...
While typing an @ mention in a Jira ticket to a person named Alex, "Exporter Cloud" was suggested as an autocomplete option. I noticed that I hadn't typed the letter A, so backspaced and began r...
Hi, I am trying to fetch all active users listed on Atlassian Administration page under Directory > Users tab. FETCH API fetches all the users under the mentioned directory. However, I can see ot...
Hi, I have a user login issue. The user complains unable to log in to confluence. The user is not available in the crowd and if I understand correctly, if no user is found in the crowd directory, th...
We have Jira server version 8.14.0 We have configured LDAP user directory Directory type: OpenLDAP In Ldap we want to use ssha512 password encryption In configured LDAP directory in ji...
Hi, I'm trying to do something easy but can't find the solution. I need to delete an internal user directory but can see how to do it. (see pic below, need to delete the last 2 user interna...
We have an on-prem server which is also in our backup solution. We were trying to create a new delegated LDAP permission for a different team by using the Add Directory option within User Directorie...
I have created a directory in Atlassian Admin. When I add users in that directory, users are added in all other applications-jira, bitbucket etc. Can I have more than 1 directory in Atlassian admin t...
We are moving from the delegated LDAP dir to SAML SSO with Shibboleth. I need to migrate 27 users that only exist in the delegated directory to the Internal directory, but the migration tool reports...
Hi, we would like to migrate some users from one user directory to another one. In detail: We have 3 User directories OpenLDAP for internal people OpenLDAP for external people Jira Internationa...
My company would like to automate the addition of designations for each user when they are created on our confluence instance. Is there a way to do this without creating a new user directory and inte...
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