Community resources
Community resources
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- Tag: user-interface
Tag: "user-interface"
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Do you know how to inform and enrich product development with a deep understanding and empathy for the user? We are looking for an UX designer to Accompany the design of our Scroll portfol...
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WHY TRUNDL? Trundl is an enterprise platinum partner focused on empowering development as well as business teams with a wide range of Atlassian Solutions. With an esteemed clientele compr...
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Un piccolo aiuto ulteriore per districarsi nella gestione delle novità sul fronte Atlassian. Il Cloud è sempre in movimento e le novità che sono introdotte sono sempre tante e ..... troppe per poter...
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Good morning community 👋, As every week we prepared a roundup of the latest news from across the Atlassian ecosystem on our Monday Coffee with Jexo podcast. This week we were delighted to have a...
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Are you migrating from Jira Server to Jira Cloud (or vice versa)? The user interfaces are similar, but there are some differences to prepare for. In early 2020 Atlassian started incrementally delive...
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A new navigation for Jira Cloud is on the way! Atlassian is returning to Jira’s navigation roots by replacing the left sidebar menu with a top nav bar. Former Jira Server users will f...
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Continued from Part 1 of the Evolution of Jira Design Jira Cloud UI Overhaul Also in 2017, Atlassian departed from their previous interface strategy. They announced “Jira Cloud will get an updated ...
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A better navigation for Jira Cloud is coming soon! While we wait I thought it would be fun to dig up some old screenshots and take an unofficial and outsiders look at ho...
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People tend to stick to first impressions even in business. Especially when it comes to ITSM platforms, such as Jira Service Desk, where usually customers come across a generic layout. And ...
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Jira Service Desk is one of the most popular ITSM tools on the market. Just like any other Atlassian tool, it’s prone to complaints about how unintuitive it can be even after configura...
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Last year, with its 65 million active users, Atlassian Jira was and still is one of the most popular project management tools. Now, the number is probably even higher. No wonder that we oft...
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There are people who hate Jira for its raw, unintuitive user interface, especially the one on Server. But we can easily say the same about the interface that's on Jira Service Desk. Without a proper ...
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User experience is important not only when it comes to the customer support but also our own employees. If we want people working for us to be happy, we need to look at them as internal ...
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This is the second part of the article about most common reasons why Jira can be frustrating for its users. In the first part, I tried to deal with complexity of the software and its application for ...
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Nowadays, self-service becomes a new sexy. Customers seek on-demand experiences, and even support teams need to take that into consideration. According to Atlassian, we can provide a successful ...
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Extension for Jira Service Desk is our flagship app available on the Atlassian Marketplace. From the incentive of Marketplace, this product has been providing the most wanted features impro...
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According to CCW Digital, customer experience and customer service management are the priority for over 50% of organizations. Obviously, it's important to pay attention to both these aspects bec...
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As we already know from the previous articles about Help Center and Request Form, we need to take advantage of both native and advanced customization to improve the customer experience...
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In the first part of this series, we focused on the first touch point of our customers whenever they come to us for support - the Help Center. As we've learned from there, Jira Service Desk...
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The latest Winter Executive Report by Customer Contact Week Digital shows that reducing customer effort is the most important priority for 2018. CX Network confirms that modern co...
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