Atlassian Automation

I'm looking to run some automation when an issue's parent (not the old Parent Link) changes. I didn't find a specific trigger so I'm using "Issue updated" but I only want to continue the automation ...

• Question
• automation
• parent

Is there a way to stack the cards on the Board view?  I have a customer requesting me to do so.

• Question
• automation

Hi Atlassian Community! We wanted to let you know about upcoming maintenance for Automation in Jira Cloud and Confluence Cloud. The maintenance is scheduled to commence at 12 pm AEST on 7th April...

• Article
• automation
• cloud

Is there a way to add the Approver title next to the name as it appears on the issue?    

• Question
• automation

Hi Team, I have created a validator to enforce "Time Spent" field. So validator gives a log work alert message when a member tries to move a ticket to "Done" status. Hence, team member will update t...

• Question
• condition
• validator

I am building an automation to link issues with the same external ID to across projects in Jira. I tried using the Lookup issues action. I started with But it fails to find anything. F...

• Question
• automation
• jql

Hi All, I need help in creating a jira automation. Scenartrio: I've a ticket in Project A and clone of that ticket in Project B. Once the status change of that specific issue type ticket it shoul...

• Question
• automation

Hi All, I am stuck on a rule - please could someone help or offer any advice? I want to create a rule that looks like this: When an issue is added to a fix version, a test execution is created an...

• Question
• automation
• cloud

Hi Team, I am trying to create a alert and send notifications to concerned member in a team. The scenario here is whenever the number of issues created in a day exceeds 10, then i would need to send...

• Question
• filter

Hi  We are using Jira v9.12.2 and we send out reminder emails based on the due date. However the  value for the due date is no longer passing in the email. Body— Reminder Please provide ...

• Question
• automation
• cloud

This article provides instructions for creating a solution that utilizes Jira Automation and the Confluence REST API to update a Confluence page with information from Jira issues. For instance, When...

• Article
• automation
• cloud
• confluence-cloud
• jira-cloud
• jira-software

Hi, I have a question about removing Fix versions from the issue. Our Fix Version of the issues is based on the Epic So when adding issues to Epic A, the issues will be auto-assigned to the same F...

• Question
• automation

Hey all, So recently we switched to jirasm cloud with asset addon. In our company, we have Access Management introduced. Users must ask for approve of tool owner in order to get access there. We h...

• Question
• asset-management
• automation
• jira-cloud

When a new ticket has raised using one of the three request types using the same workflow and issue type, the ticket remain unassigned.  I want it to be auto assigned to a set user.  auto...

• Question
• automation

Hello togheter, I want to change the comment from the user "Service Desk" to internally if the user updates the ticket with new a comment for e.g. by mail update:   Trigger When Issue ...

• Question
• automation

Hi masters, I'm bumping to a requirement and hopefully all of you experts can help me. Currently, I'm working on a form in JSD which contain an access request. The flow is a user will submit a req...

• Question
• automation

Hello Community Scott from Automation Platform here. Today, I am excited to announce a new Automation trigger for Compass now available in both Jira and Confluence Cloud Automation. This also...

• Article
• automation
• compass
• confluence-cloud
• jira-cloud

Even if users in my team-managed project have specific permissions to restrict issues they can't do that, cuz they have to be as admin too. So, how i have to use this option in order to enable users ...

• Question
• automation
• issue-security
• restriction
• roles

Hello Team, Hope you are doing great.  We are reaching out to you regarding the Information you have mentioned on the below URL related to automation on Onboarding Process. and we are new to t...

• Question
• automation
• cloud
• jira-software
• new-to-jira

Hey guys, So I encountered this strange problem. I have a simple automation that runs a JQL on a schedule and if any issues show up, processes them in bulk and emails their assignees with some stuff...

• Question
• automation

Hello, I need to map a sprint name -which is matching a specific string value- to its corresponding Id:   1. First, I get all sprints in my board: /jira/rest/agile/1.0/board/boardid/sprint&nb...

• Question
• automation

Hello,  I would like to create a custom field that says how many days have past since a specific date. i.e., if I insert 3/25/24, it would display "4 days". It has been four days since 3/25/24 ...

• Question
• automation

hello everyone, I am trying to create an automation that creates every 1st of the month, sub-tasks of all Wednesdays (for example) of the month where the field ""recurrent re-opening[Dropdown]" = We...

• Question
• automation

Hi team, I'd like to set up a rule for reminding program owner to update ticket automatically, but after I input smartvalue {{program owner.displayname}}, the program owner's name doesn't show on em...

• Question
• automation
• cloud

I am sending a web request using Jira Automation and it ends up with the following error message   When I send the same request using POSTMAN, it works fine but on Jira, it throws the abov...

• Question
• automation