Opsgenie

Just looking for the right notification approach here.... Same notification & escalation regardless of the type of alert/priority, etc.   I have a primary on-call....the escalation should...

• Question
• opsgenie

Is there a way to pull out what teams have what action channels assigned or even remove/update it?   I have reviewed the Opsgenie Go APV v2 but couldn't see anything of help.

• Question
• opsgenie

We do not want that users of a Team in Opsgenie are able to create 'Public Saved Searches'. I have already tried to create and assign a new Roles ( both at Team level and Opsgenie settings  l...

• Question
• cloud
• filter
• opsgenie
• user
• user-management

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• integration
• opsgenie
• prometheus

NA

• Question
• opsgenie

Hi Community, We are facing an issue - we are using JSM Premium, have made a service catalog, and want to show the objects on the Opsgenie incident templates. For now, only the system "Service" obj...

• Question
• opsgenie
• cloud
• insight
• jira-service-management
• jira-service-management-cloud

Dear all,   I am working on this case from a while now and didn't find a solution (except disable the responder alerts in Project Settings, something that a don't want to). Actually, with the...

• Question
• alert
• jira-service-management
• opsgenie

Hi Community,  Rootcause: I have done a clean up in Opsgenie. We had a few unowned services in Opsgenie and I decided to clean these up as these were not being used in Opsgenie.   Now i...

• Question
• cloud
• insight
• jira-service-management
• jira-service-management-cloud
• opsgenie
• +1 more tag...

We are facing an issue where the subject with unique timestamp is parse into the alias field. And since Opsgenie does deduplication by unique alias, alerts kept getting created. Is there a way where ...

• Question
• opsgenie

We have a requirement to throw the alerts from InsightIDR. Right now it is being sent as email which is not really helping us. We are considering Opsgenie to leverage as alert and notification tool ...

• Question
• insight
• integration
• opsgenie

We have some support teams that have a single phone number with an extension that is called for alerts. In our previous paging tool we could enter a number with an extension but I do not see a way to...

• Question
• opsgenie

Hello, when an incident has multiple services attached, stakeholders receive the same message multiple times, is it possible to control so that only one message is sent?  

• Question
• cloud
• incident
• notification
• opsgenie
• stakeholder

Hi, I create opsgene azure alerts by api requests like this. https://api.opsgenie.com/v1/json/azure?apiKey=xxxxxxxApiKeyxxxxxxxxx { "schemaId": "azureMonitorCommonAlertSchema", "data": { "essen...

• Question
• atl-rvw
• opsgenie

My CODE: RESPONSE: RROR {       message: 'Key format is not valid!',       took: 0,       requestId: '51e40857-f2d9-4c32-a1c6-6ff9d96d935...

• Question
• error
• opsgenie
• sdk

Does closing an Alert manually via Alert list go through the Global policy? Seems it is not doing so.  Thus we are not receiving SMS or mobile notifications.  The closure can be for severa...

• Question
• opsgenie

In all incidents we have to put 7 extra properties relate to our internal info, we need that automatically. Is there a way to automatize this?   Thank you

• Question
• opsgenie

I am trying to export an Opsgenie postmortem to Confluence, however, I am not able to select a space to do so.  Our Opsgenie account is definitely linked to our Altassian site, so not sure ...

• Question
• opsgenie

Hey folks,   Does anyone have a working solution to creating Incidents in OpsGenie from Slack? Pagerduty has a Slack App where this is possible, at the standard tier.   It appears as th...

• Question
• opsgenie
• incident
• slack

We have a lot of events that are scheduled through the day and we want to utilize Opsgenie to notify us if these events fail.  IE at 5pm we get an email with an attachment that gets dropped to ...

• Question
• opsgenie

Hi, I have an issue with the "Description" field of the OpsGenie Alert coming from an Email integration. The email I receive looks like this in HTML: But the description of my generated alert i...

• Question
• html
• opsgenie

Hello,   We are trying out opsgenie and so far so good , the only issue we have is this error as attached when we try to setup call escalations.  What we want to know is, if this is ...

• Question
• opsgenie

I need some advise regarding acknowledging alerts using the API. I have been using this link as reference https://docs.opsgenie.com/docs/alert-api#acknowledge-alert I am currently using PowerS...

• Question
• opsgenie

Hi Community,  I have an exiting use-case which i cannot figure out how to setup in OpsGenie Currently i have 5 integrations creating alerts via a webhook to Jira. A C1 ticket in Jira generate...

• Question
• opsgenie

How to filter incidents by one of the assigned tags?   For example, I have a tag Infra:as for an incident. What is the solution to use that tag in query GET parameter  https://api.opsgen...

• Question
• api
• opsgenie
• query

Hi all, I'm after some guidance on the best way to integrate/synchronise Salesforce with Insight CMDB We have a Use Case to fulfil that requires the synchronisation of Salesforce contact records, p...

• Question
• addon-com.riadalabs.jira.plugins.insight
• insight
• integration
• salesforce