Is it possible to create a team policy for something like this? We have a use case where the first alert for an alias is usually not requiring any action, unless it happens again. So we really only n...

• Question
• opsgenie

...Checked the API integration is "true" in "allowConfigurationAccess", "allowDeleteAccess", "allowReadAccess", and "allowWriteAccess" through Integration APIs 4. Tried changing the path to h...

• Question
• api
• atl-gruland
• cloud
• opsgenie

Hello there friendly community! I'm currently working on a guide for folks who are new to Incident Management, or want to improve their current Incident Management process. The TL;DR  I'd...

• Question
• opsgenie
• jira-service-desk
• statuspage

I'm trying to create a user using API but as mentioned in the API, this field "invitationDisabled" is not working. I have tried with setting the value for this attribute to true, but the user still r...

• Question
• cloud
• disable
• invite
• opsgenie
• user

Hi,  Opsgenie to JSD integrations is working in our setup which is brilliant. However, I prefer to have "ONLY" one way that is when an alert is created in Opsgenie it will log a ticket in ...

• Question
• cloud
• opsgenie

How do you setup a policy or a rule to Auto Restart acked alerts? So that after X time, the alert will restart sending notifications about it? I can't find a way to do it in the documentation ...

• Question
• cloud
• opsgenie

When on-call assignments change, all previous "acked" alerts remain acked and silent indefinitely.  I would like any acked alerts to revert to "unacked" after a period of time.  Like a day ...

• Question
• opsgenie

In Opsgenie, I can find two options for a conferencing room: Opsgenie hosted bridge Zoom Is there any possibility to extend this? E.g. by Microsoft Teams or by Slack?

• Question
• cloud
• ms-teams
• opsgenie
• room
• slack

How to change url of site

• Question
• cloud
• opsgenie

I recently integrated DataDog with OpsGenie to receive alerts when a monitor is triggered in the DataDog environment. The integration itself works perfectly, but I am having trouble with translating ...

• Question
• cloud
• datadog
• opsgenie

I have OpsGenie iOS app in my iPhone and I also use an Apple Watch. I haven't installed the OpsGenie watchOS app. Alert notifications show up perfect on my watch and I can even hit the ack button the...

• Question
• opsgenie

Hi OG Community! I am looking for thoughts from those of you using OG on how it might fit my needs. First let me state that I'm not totally unfamiliar with OG and in fact played with it a bit back in...

• Question
• opsgenie

Hi We're using OpsGenie for our operations and I'd like to figure out a way on how to prevent de-duplicated alerts from re-appearing when the original is closed. So suppose I have an alias "alias-1...

• Question
• cloud
• opsgenie

Is it possible to get the times shown on the 2 screenshots below in 24h mode.     Quiet Hours Screen   Schedule Screen   Perhaps there are more screens, where i...

• Question
• opsgenie

Is there a way to pull in information from an external calendar such as a confluence calendar into an on call schedule in Opsgenie? For instance to reflect that a team member has a training or holida...

• Question
• cloud
• calendar
• confluence
• opsgenie
• sync

We need to connect Opsgenie to Jira Software (Jira Cloud). Account Jira and Opsgenie are already connected with each other. According to the text (https://docs.opsgenie.com/docs/jira-software-cloud...

• Question
• cloud
• jira
• opsgenie

Another exciting addition to our Incident Investigation view. Since April, we've made quite a few enhancements, you can read about them here. Our most recent enhancement means that when investigating...

• Article
• opsgenie

Hello, We are implementing a feature to set a 'backup' caller who will be available for call in our software, this is generated when someone starts through the previous member of the same rotation. ...

• Question
• opsgenie

how do you delete opsgenie

• Question
• opsgenie

We’re happy to announce the availability of five new integrations with Opsgenie. Read below to learn more about each integration and click through for product documentation and step by step directi...

• Article
• opsgenie

I am trying to setup JIRA incident send an alert in opsgenie and we are failing. I have tried same steps shown in documentation and we have also tried adding Opsgenie connector itself in JIRA Project...

• Question
• jira-service-desk
• opsgenie

Hi,  In our notification policy workflow, I added policy that would dedupe for the same alias.  For testing purposes, I set:  - Match All Alerts Then - Delay/Suppress -- Delay no...

• Question
• alert
• duplicate
• opsgenie

Hi there For us it would be really useful to be able to add slack channels as the recipient of notifications in the same way that we can add users. For example, being able to add a slack channel in ...

• Question
• cloud
• opsgenie
• slack

Hi, I am trying trying to create an alert in opsgenie using Logz.io integration https://api.eu.opsgenie.com/v1/json/logzio?apiKey=XXXX and JSON:  { "alert_title": "my new alert", "alert_desc...

• Question
• cloud
• opsgenie

Hi, I'm trying to resolve an incident using the Incident REST API. However I'm getting this { "message": "You do not have the right to use Incident API", "took": 0.063, "requestId": "8558ee08-46e...

• Question
• cloud
• opsgenie