Context: I've been developing a SDK to interact with Proforma fields, because it would ease a lot of the work in the CI/CD pipelines of our company, but the endpoint to fetch these values are not do...
I just installed ProForma Lite, and went to its admin screen. There's a banner message on the admin screen, that reads: Anyone know what the third bullet means? You can upgrade quickly ...
Wondering when this add on will support the latest versions of JSM?
Hello Community, I am using Proforma and the link to regex examples is leading to a 404 page. So I require assistance (if possible) to translate a need to a pattern for regex. User...
In our Jira data centre we have a service management project that is going to use proforma forms. The project admin has created the forms with no issue but when testing the forms out notice tha...
Hi, Proforma has been great bc it allows me to create various questions without first having to create the jira custom field. I would like to know if there is a way to make use of the issue.property...
I have a form that I created for a service desk project. The form is set to stay open once the ticket is created. However, my team mates are not able to re-open the form. I am the o...
anyone know is there a roadmap for it? thanks!
How do I change Proforma to use my global time zone GMT-4 vs what it think it's using is GMT 0 (UTC)? Upon reopening a form my date & time fields that previously had a time selected is c...
Current date format is M/d/yyyy in the proforma form. e.g. 7 March 2022 translates to (3/7/2022) Can this be changed to dd MMM yyyy or configured in any other way? (e.g. 7 March 2022 translates to 0...
I have a JSD form with the following: 1. "Users who need a PC" - Multiple User Picker, not linked to any field 2. "Users who need a user account" - Multiple User Picker, not linked to any field 3....
I need to use PROFORMA - when will it be available in the JSM CLOUD
Looking at proforma v1.2.0 rest api. The endpoint returns the user's full name, comma separated, instead of the username for user picker field. Please return the username instead because it is unique...
Can we have an expand/collapse option for proforma? super useful if users are filling in long sections. Not sure where to post product suggestions. Proforma is not available in this list htt...
We are trying to evaluate ProForma for use in our Cloud installation. On the configuration page, I have selected enabled Projects: Enable By Default, and enabled Performa for all of our projects. &...
Hi Everyone, Simon here, one of the founders of ProForma and now part of the Atlassian team working on Forms in Jira. As we work to 🎉🎉launching Forms for Jira🎉🎉 we would love to see how y...
Is there a possibility to build global templates in proforma? Or only per project? I have no template section at --> apps --> proforma --> forms. thx for your help!
Hi I use service management portal and proforma form to implement payment request. While user click the request via service management portal, the form will display and let user to...
I created a form in my team's project that will populate a ticket with the contents of the form. Once the ticket is created, the form is linked to that ticket, and the form can be viewed, and "reopen...
When a customer closes the ticket in Jira Service Desk they fill out a summary form asking about their experience. I need to add a secondary summary form in Spanish. I have looked under the lan...
I am trying to trigger a API after submit a Proforma form. Unfortunately, I don't have access to any automation plugin so I kinda have to hack it. I am planning to use a JIRA webhook to listen ...
Hi, We use Automation for Jira to create subtasks from the main task in Jira Service Desk. In the main task we use Proforma Form. How to create a rule to copy Form from main task when creating ...
I am looking to modify our service desk for when customers submit a feature request or a general question that the site will say thank you for your request (with a reference #) but I do not want them...
What happens to existing forms when upgrade from ProForma Lite to ProForma? We are evaluating between ProForma Lite vs ProForma and would like to know the process of upgrading to the paid version if...
I'd like to know if ProForma is compatible with the new JSD Help Center. The above query was received by the ThinkTilt/ProForma support team --- Dorothy Dixer The ThinkTilt Su...
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