As my title states, our original Org Admin has left the company, and unfortunately, there is no way for us to retrieve the account through our IT team. I came across a similar question in this commu...
I'm a site admin of a free account, the organisation admin has left and I need that role to switch to me.
We didn't find any way to create a feature request for the Atlassian Guard product so we are trying here. Summary Provide public REST API to manage SAML SSO configuration and certificate in Atlassi...
Till last Wednesday, I could see the manage app license details, but today I lost the access. We were renewing the XRAY and PowerBI connector for JIRA plugins and we were seeing the license details, ...
Hi, We are new to Jira and have a Premium account for JSM and Guard in the cloud. I am trying to set up SSO and am unsure which set of instructions to follow as I have found multiple on this site, a...
Good Afternoon, I am currently working on a client engagement whereby the client already has a cloud instance of Jira and therefore an existing Atlassian Organization. Against their existing org the...
Hello I can't log in : decathlon.atlassian.net Could you help me ? Olivier
Our policy is to have all users in managed accounts. This works fine for 1000+ users but for some reason users who only use confluence don't appear in manager users...
Hi all, I’ve noticed that Jira sometimes automatically adds new roles or groups to project permission schemes without prior notification. For example, last week in the Jira Service Management – XX ...
We are having a hard time setting up our Atlassian Cloud Confluence access for our users as we want them to authenticate through our own identity provider (Keycloak using SAML), with the identity pro...
New site locked down due SSO misconfiguration for all admins, unable to login due enforced SSO login. Unable to raise support ticket (unable to login under admin account) How to reach support tea...
I'm part of a large branching institution that hasn't managed to gather all their Jira organizations into one basket yet. In the meantime we need these multiple tenants to have full functional...
My subscription has automatically re activated after i believed i had cancelled it as i no longer require Trello
Hello, i want our users to come from AzureAD instead of the local, which were created a long time ago. I already use AzureAD within Atlassian Admin and Confluence. I have some questions: How do i...
Hi, I'm going through the process of setting up SAML SSO for our Atlassian/JIRA suite, part of which is claiming users for our domain. I can't figure out how to exclude claimed users from an Atlassi...
Me and my team all have member level access and are unable to add and remove profiles from our Trello board. The one person that was admin level is no longer working at our company. Is there a way fo...
Objective: Users in policy 1 may be either a Jira user or a JSM customer Users in policy 2 may only be a JSM customer All users in the domain are managed. The difference between the polici...
I have taken over as admin for our Atlassian products recently and have discovered, that we use a separate billing account for our Atlassian Guard subscription. Is it always like this? Or is there a ...
Is there a way to transfer an instance of JIRA/Confluence from one organization to another? Not all products or the entire org but just one instance?
Hi all, I need to establish strict permission policies for our new cloud organization via Guard. I'm org admin. I am baffled that I cannot filter user groups the same way that users can be fi...
Hey all, I'm exploring how to set up email notifications to org admins when a user is added as an org admin - advice on this will be appreciated. And I found out something strange to me: ...
I want to find ticket who have the parent of the parent in (X)
I'm trying to create a board so I can see an overview of all my projects in one spot to easily identify and attack any issues based on the Due Dates, Phase, Progress (% Complete), Priority, Status, e...
Hello, I have a couple of questions: * If I purchase Jira Enterprise, I read that Guard Standard is included. If I wanted to get Guard Premium, would I just pay the difference between the cost of Gu...
Hello, following Atlassian's recent announcement of the acquisition of Borneo, I have several questions that I don't know if anyone has clarified yet, or if there is any documentation on the topic ...
Copied to clipboard