...5485 The issue: Currently, each JSM project can only have one customer portal, where all request types are displayed – grouped by request groups. While this might be sufficient for simple s...
Hi JPD team, We have collected a lot of customer feedback as ideas, and it would be awesome if JPD could help use summarize all that feedback. So, I am dreaming about a feature where I could feed a...
Hi there! Are you looking to streamline request management on your portal for your clients/users and the native solution is not enough? Well, please join another Product Tour and see what My Request...
As a marketer your primary focus is to predict and influence customer behavior. Every strategy you formulate, every ad you promote, every landing page you publish and every email you send out has o...
If you've ever wondered about granting non-licensed customers more permissions on the Customer Portal, then this is for you! On March 14th, we're hosting a free online demo of the Actions for JSM a...
...nnovative solution that can revolutionize your customer support experience. Unleash Real-Time Collaboration WhatsApp is one of the most popular messaging apps in the world, with over 2 billion a...
...s much information from the Idea into the JSM issue as possible. What are you all doing when creating Delivery Tickets where you believe the Key Customers should be included in the delivery t...
We have setup a new helpdesk project with the helpdesk portal located at https://servicedesk.domain/servicedesk/customer/portal/1 We want to sync our active directory so users are able to use t...
...rovide an update on the progress of this stream of work. We're looking forward to the discussion, The Customer Feedback Experience Team
...t; Project Name > Customers > Add Customers", but this will send an email confermation to all users. Is there a way to enter customers without email confirmation?
Howdy, We are looking into getting in touch with our Confluence users and would love to hear from you on what methods, plugins, etc. are you using to collect user feedback out your site? I really l...
Hi, we have been trying to improve our CS process and collect feedback at the same time. We were looking at Customer Case(CC) as we like the stackoverflow/forum-like up-voting on f...
...fforts are to start off with a customer correctly? And who are these Atlassian experts mentioned?
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