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- Tag: on-call
Tag: "on-call"
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Hi everyone! 👋 We’re excited to announce an Early Access Program (EAP) launching soon for a major new capability in Jira Service Management: deep integrations with leading observability platforms ...
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We’re excited to announce the launch of on-call schedule notifications in the Jira Service Management ChatOps Slack app! Tired of asking, “Who’s on call right now?” Now, with real-time on-call sch...
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TL;DR Use JSM ChatOps Slack application to manage alerts and on-call Test your knowledge & earn a badge with bite sized learning! Hello Everyone, This post gives a quick walkthrough of ho...
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TL;DR We have launched Slack ChatOps in Compass Hi Everyone, Following our previous update on launching more Operations features in Compass, we are super pleased to announce that Slack ChatOps fo...
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TL;DR - we have launched a few more Operations features in Compass Hello everyone! Following our Limited Availability release in October, we are super pleased to announce the launch of a...
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Compass Operations gives teams context-rich alerts and on-call features alongside a complete software catalog. Pairing alerts with critical info like service ownership, dependencies, and scorecards m...
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Compass Communique: January 2025 Hello Compass Community, We’re excited to announce that custom component types have arrived in Compass! See how you can have a software catalog that fits...
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TL;DR - Alerts and On-call features in Compass are now open to a wider audience and with many more features Hi everyone! In August, we announced the Early Access Program for Alerts and O...
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Whether you're using Google Calendar, Microsoft Outlook, or any other scheduling tool, integrating your on-call schedule into your preferred calendar is a beneficial practice. This process ensures yo...
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What is the Follow the Sun Model The follow the sun model is a service and support method that is designed to address and satisfy customer needs without regard to geographic location or current tim...
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An alert is a specialized log from a software component in a computing system, which indicates a problem. Tools like JSM and Opsgenie can help us manage alerts and avert incidents. If they do end up ...
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I’m Serhat Can, Technical Evangelist at Atlassian and the author of “On Call”. I’ve spent years participating in and helping customers build on-call programs. I recently compiled all my insights into...
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Hi there, we have a lot of exciting announcements this month, specifically around Dark Mode. You don’t want to miss out! Dark Mode for Mobile App is here! A few weeks ago, we annou...
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