Community resources
Community resources
Community resources
- Community
- Tag: on-call
Tag: "on-call"
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...pecific use case. These notifications can be sent to either public channels private channels or even direct messages in Slack. Who can configure it? Jira admins can set up Slack w...
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...otify a Slack channel based on priority, they can configure it according to their specific use case. These notifications can be sent to either public channels or private channels or even direct messages i...
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TL;DR - we have launched a few more Operations features in Compass Hello everyone! Following our Limited Availability release in October, we are super pleased to announce the launch of a...
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Compass Operations gives teams context-rich alerts and on-call features alongside a complete software catalog. Pairing alerts with critical info like service ownership, dependencies, and scorecards m...
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Compass Communique: January 2025 Hello Compass Community, We’re excited to announce that custom component types have arrived in Compass! See how you can have a software catalog that fits...
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TL;DR - Alerts and On-call features in Compass are now open to a wider audience and with many more features Hi everyone! In August, we announced the Early Access Program for Alerts and O...
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Whether you're using Google Calendar, Microsoft Outlook, or any other scheduling tool, integrating your on-call schedule into your preferred calendar is a beneficial practice. This process ensures yo...
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What is the Follow the Sun Model The follow the sun model is a service and support method that is designed to address and satisfy customer needs without regard to geographic location or current tim...
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An alert is a specialized log from a software component in a computing system, which indicates a problem. Tools like JSM and Opsgenie can help us manage alerts and avert incidents. If they do end up ...
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I’m Serhat Can, Technical Evangelist at Atlassian and the author of “On Call”. I’ve spent years participating in and helping customers build on-call programs. I recently compiled all my insights into...
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Hi there, we have a lot of exciting announcements this month, specifically around Dark Mode. You don’t want to miss out! Dark Mode for Mobile App is here! A few weeks ago, we annou...
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