Tag: "virtual-service-agent"

Hello Community! If you are currently using JSM Virtual Service Agent or starting to look into it, we’d love to chat with you about your experience and how you’ve used it so far! Your particip...

• JSM News & Discussions
• jira-service-desk-cloud
• jira-service-management
• virtual-agent
• virtual-service-agent

  Hello Atlassian Community! 👋 We're thrilled to announce a new feature in Jira Service Management’s virtual service agent that will supercharge help seeker experience and issue deflection:...

• Enterprise
• jira-automation
• jsm
• virtual-service-agent

Last time, we talked about our Virtual Service Agent. Now, let's get into the details of how we made it work. Imagine this: you want to make sure your customers fill out all the necessary infor...

• Jira Service Management
• jira-service-desk-cloud
• jira-service-management
• jira-service-management-cloud
• virtual-service-agent

After a couple of months of back-and-forth, I’ve decided it’s time to share our journey with the virtual service agent. Why? Because as more of us start using it, the service and development get bett...

• Jira Service Management
• jira-service-desk-cloud
• jira-service-management
• jira-service-management-cloud
• knowledge-base
• virtual-service-agent