Hello Community, Our QA team have asked whether it is possible to use templates in ticket comments / custom text fields in Jira? They cited being able to do this previously (many years ago at a d...
Getting Preview unavailable in Jira and just get the spinning beachball of death for uploading any files. 3 team members have reported the same issue.
Hi Team, Once the user selects Jira project in jira project picker field and then the approver field will be going to set by the Project lead which is happening by the restAPI, but now days the tick...
Hi everyone, I'm trying to build an automation rule in Jira (Company-managed projects) that clones a work item from project A to project B when the status changes to "Done". Most fields are being co...
We have multiple scrum projects as work sources in a Jira Premium Plan. We have several different teams working across these projects with each Team working on more than one project. The ...
Can someone please let me know how I can get the other customer satisfaction rating responses to display when responding to a question for the virtual service agent? I'm not seeing an area wher...
I build a Script which shows me a list of users from specific group (Developers) who are not assigned to specific issue types (Subtasks for example) at the moment. In this way, I can observe which us...
Hi, I'm working with the 'Jira' macro in Confluence to display a list of Jira issues. I've noticed an issue with the table formatting. The "Assignee" column appears to be excessively wide, ...
Working in Jira Assets we've created a CMDB structure where CIs roll up into several prod environments. So, we have Terraform baselined at 1.0 across all prod environments. A ticket is then ent...
Hi all, I'm trying to set up basic global automation rule, to adjust the JPD idea Status to "Done" when a linked Jira work ticket is transitioned to "Done" status there. I've based the rule on the ...
Hi, I would like to upload some PDF files to the build-in Knowledge base in JSM Cloud. Are these PDF files indexed so my users can also search trough them when they are creating a Work Item for the ...
Hi! So I figured out how to export the issue history for a specific PROJ but the export is only giving me the history of the general field changes (ex: status/summary/priorityassignee): ...
I have a number field that I want to user order by desc in a JQL query. Most records are populated with a number but some are empty. the search results appear to sort the empty/null values first, ...
Hello community, I have problems to create teststeps via the API - interface. I am using the XRAY plugin, is the API different to the cloud solution? Btw. I get an 404 error message. I am...
I have some automation rules in Jira Cloud that add comments to work items based on certain triggers. However, I would like the added comments to only be visible to a certain project role (ex. "Devel...